Xbox controller removes sound on PC when connected.

Hi!

You have probably paired the controller with bluetooth to the PC. Try to disable bluetooth from your PC and check if it's paired again (or you are using a wireless adapter). If the controller is not connected to the PC, try to disassociate the device from
the PC (from the bluetooth settings: right click on the tray icon->Show devices).

Hi There,

Sorry for the frustrations this does sound irritating and unusual. You stated that you delete the Xbox controller from audio devices, have you instead tried to disable it? If you delete it Windows will just reinstall the drivers each time. Is your controller
perhaps losing connection to your pc when this occurs? If you are using a lose connection or the controllers wireless connection is interrupted it could cause it to reconnect and mess with the audio on your pc as a new audio device has been detected.

Yes they are, as the USB cable powers the in-line amplifier for the volume control (and bass boost control if applicable) and the green phono is the in game sound. The connection to the controller is for game chat only.

And as they are PC compatible, the pink phono is for the microphone when connected to a PC.

Hello so I have a very specific problem.

My Xbox One controller won't connect to my PC via Bluetooth anymore, it used to work however.

The controller will connect to my laptop with windows 10 and it also works when connect to an Xbox One.

My friends controllers can connect to my PC no problem.

In my Bluetooth listed devices it says "xbox one controller: paired" it never connects though, and when I "remove device" it does remove but whenever I restart my PC it comes back listed as "paired". It doesn't connect whether I click remove device and
it's no longer listed or try after restarting and it's listed as paired.

When going to add new device it never gets picked up, but as I said it can pick up other Xbox controllers and they can connect and work no problem.

My Xbox One controller also works when connected via a wired connection.

I have uninstalled and reinstalled the drivers, nothing has changed.

There is something strange going on between the connection of my controller and my PC via Bluetooth and I don't know how to fix it. Again the controller works on my laptop and xbox and other controllers work on my PC, it is specific to my controller connecting
to my PC.

I'm not 100% sure what happened but it happened on a day I was playing Xbox One and games on my PC and I think I might have clicked "remove device" while trying to connect it back to the Bluetooth because it was taking a while to pick it up and I wanted to
make sure it was going to get picked up by the PC since it was paired with the Xbox at the time. I don't remember the specifics of what happened but I think it was something along those lines and ever since then it hasn't worked.

You must check your controller generation to see whether it has blutooth enables or not.

Hello AyyitsCreo,

I see that your controller stopped getting recognised by any device. When you connect it to a Windows 10 PC, does it play the typical sound notification for when you connect a new device?

Can you try following the steps described under "Update on PC" on this link? : https://beta.support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller

If this does not work, we can check other workarrounds.