Xbox controller not working correctly

Check for any updates, such as this XBOX Update controller firmware article
especially if you have an older version.

My preference is the uSB wired method.

It may also be helpful to check Set up and troubleshoot headset adapter

Hi you can try remake the controller calibrations in Settings >Devices > controller

You tried remake that recalibration, or no yet?

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello andrew clark6,

Thank you for posting in Microsoft Community.



That was an unexpected thing to happen. Based on your description, in the middle of an online match your controller stopped working except for Home button. This could be a controller issue; specific game issue or server issue or console issue and we need to isolate this first. Let us check on this together and sort this out in timely manner.

To troubleshoot this issue, I recommend trying the following steps:



1. Make sure that your Xbox console is up to date with the latest system updates. You can check for updates by going to Settings > System > Updates & downloads.



2. Try connecting the controller to the Xbox console using a different USB cable or wireless connection.



3. If the issue persists, try resetting your Xbox console to its default settings. You can do this by going to Settings > System > Console info > Reset console > Reset and keep my games & apps.



If none of these steps resolve the issue, I recommend trying to use different controller while playing this online game and see if issue persists.

If issue still persist, try using that different console and play on the same online game and see if issue persists.

Lastly, try another online game and see if you have issues with the controller.



We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

It could potentially be that in the process of playing a game that the joysticks have somehow become faulty & that's causing the craziness, this can often happen when the joystick is pressed in during gameplay in a manner that is slightly more hurried
and as a result a little more forceful.