Xbox Controller not Registering Headset

LucioTheUnknown · Mar 30, 2018

Okay, so I got this Xbox a few months ago for christmas along with two controllers. I had a controller custom made from xbox design lab and another burgundy one. I initially used the burgundy one and plugged my turtle beach headset into it (not using a stereo
adapter.) This worked fine and the mic worked too. I used this for a few months, then my controller analogue stick broke. After, I switched to my custom made controller. I plugged the headset into it, still not using the adapter and it did not even register
that a headset had been plugged in. My controllers are all up to date.

:)

Z3R0 F1GH73R · Mar 30, 2018

Headset Not Registering

Update: I don't know how, I don't know why, but I tried to open my controller. I popped the handle panels off- after half an hour of figuring out where the screws were; there are none- and saw I needed a tiny allen wrench. I gave up, put the panels back
on, and decided to try one more time. Suddenly, the headset is fully functional. Again, I don't know how, and I don't know why, but I guess I 'fixed' the problem. Anyway, my recommendation would be to never unplug the headset EVER. From the day you plug it
in until the Earth is swallowed by the sun, never unplug the headset. Never ever ever never EVER. Other than that, come on Microsoft. You've had over a year. Get your
[Mod Removed] together. This is partly why I wanted to migrate to PC, and sort of have.

x Blue Beard v · Mar 30, 2018

Headset Not Registering

Had the same issue, don't know if my Mic is having problems or if it's Xbox. Personally I think it's Xbox seeing as every time I try join someone's party it throws me out or says there is network limitations. This is beyond a joke now and I have no clue
what to do about it. If your going to release a console... Make sure it works first. Cause I feel ripped off and just left here with no answer to any of my questions. And now I have a 600 pound paper weight with Xbox written on it. Someone do something about
this....

AJL004 · Apr 12, 2018

I have this same problem... headset worked fine on two different controllers, now as of a few weeks ago, the headset isn't recognised as being plugged in, headset works fine on computer or elsewhere - so not head set, both controller used very little and
new in Dec, so unlikely a problem with both of them.

AquarrzSudnnym

The controller isn't registering the headset is connected at all

Have you tried Setting up a headset adapter to use with your controller?

I am a nice man

The controller isn't registering the headset is connected at all

AJL004

I have this same problem... headset worked fine on two different controllers, now as of a few weeks ago, the headset isn't recognised as being plugged in, headset works fine on computer or elsewhere - so not head set, both controller used very little and
new in Dec, so unlikely a problem with both of them.

Mister Maka

Hey there GolfPro72!

Before sending your controller off for replacement, have you by chance tested your headset with a friend's controller to see if the same issue occurs there? If so, in order to use your accessory warranty you'll need to register your Xbox One. Once your Xbox
One is registered you should be able to set up a replacement.

XBF Diego M

Hi CoolBaz5000,

Thank you for coming to the forums. There have been reports of third party headsets not being detected when plugging in through the 3.5 mm port. It's still not known if its a hardware issue with the port itself or simply a controller firmware update that
caused the 3.5 mm port to no longer register with certain third party headsets, but this is still being investigated. If the headset works on other devices, then the issue is with the controller's 3.5 mm port not recognizing that headset as compatible. The
only solutions at the moment are to replace the controller and try another one to confirm it's the controller port or purchase an Xbox One Stereo headset adapter that comes included with the

Xbox One stereo headset, it is not sold separately.

Xbox Controller not Registering Headset