Xbox Controller not functioning correctly ##

Discus and support Xbox Controller not functioning correctly ## in XBoX Accessibility to solve the problem; When i turn on the controller it does not turn on the xbox. However when i turn on the xbox manually and it will connect to the controller. Second:... Discussion in 'XBoX Accessibility' started by GhostSlayer, Nov 16, 2018.

  1. GhostSlayer
    GhostSlayer Guest

    Xbox Controller not functioning correctly ##


    When i turn on the controller it does not turn on the xbox. However when i turn on the xbox manually and it will connect to the controller.

    Second: When i use the controller to turn off the xbox the controller itself remains on and so far the only way of turning it off is to remove the batteries.

    Now i have done every troubleshooting method i could find via google and on the Microsoft pages. I have resynced the controller several times, I made absolutely sure that the controller is up to date with the latest update.

    Controller works fine when i manually turn the xbox on.

    Batteries are brand new.

    Also, it is the controller that comes with the xbox one x bundle.

    The controller appears to work fine. The issue is when i turn the controller on to start the Xbox it does not. When i use the controller to turn the xbox off, It does turn the xbox off however the controller remains on.

    :)
     
    GhostSlayer, Nov 16, 2018
    #1
  2. Problem control XBOX ONE S function [RB]

     
    Edwin Raba Torres, Nov 16, 2018
    #2
  3. xbox one controller not functioning correctly

    Went to use my xbox today only to find that I cant sign in or activate games. the controllers that I have let me move around the menus and the a button allows me to move into the list of profiles but not to select them. does any one have any idea on how
    to fix this issue?? I have powered down the xbox , unplugged it and left for a few mins but still have the same issue even if connected with a cable.
     
    PopMusicLover63, Nov 16, 2018
    #3
  4. GhostSlayer
    GhostSlayer Guest

    Xbox Controller not functioning correctly ##

    If anyone runs into this issue, then do the following.

    With the console powered on, remove the batteries completly from the xbox controller,

    Hold down the power button the xbox until it powers down,

    With the batteries still out of the controller, power the xbox up,

    With the xbox powered up and on the home screen insert the batteries into the controller,

    Now press and release the sync button on the console,

    Now turn the controller on and immediately press and hold the sync button until the controller lights stops flashing. Your welcome.
     
    GhostSlayer, Nov 16, 2018
    #4
  5. XBF George L
    XBF George L Guest
    Hello GhostSlayer!

    Thanks for bringing this to our attention here on the forums. I understand you are having trouble with an Xbox One Wireless Controller. Take a look at this support article:

    Troubleshoot your Xbox One wireless controller
    . Try some of those steps and let us know how it goes with a reply!

    Hope this helps!
     
    XBF George L, Nov 6, 2018
    #5
  6. XBF Zineb F Win User

    Controller Not functioning correctly

    You will need to contact the online support to check if it would be possible to replace the controller. Access Contact us | Xbox Support. Follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.
  7. XBF George L Win User

    Xbox Controller not functioning correctly ##

    Hello GhostSlayer!

    Thanks for bringing this to our attention here on the forums. I understand you are having trouble with an Xbox One Wireless Controller. Take a look at this support article:

    Troubleshoot your Xbox One wireless controller
    . Try some of those steps and let us know how it goes with a reply!

    Hope this helps!
  8. GhostSlayer Win User

    Xbox Controller not functioning correctly ##

    If anyone runs into this issue, then do the following.

    With the console powered on, remove the batteries completly from the xbox controller,

    Hold down the power button the xbox until it powers down,

    With the batteries still out of the controller, power the xbox up,

    With the xbox powered up and on the home screen insert the batteries into the controller,

    Now press and release the sync button on the console,

    Now turn the controller on and immediately press and hold the sync button until the controller lights stops flashing. Your welcome.
  9. AquarrzSudnnym Win User

    Xbox not functioning correctly

    Tried two controllers and done that reset already. Im not sure what else to do 🤔
    Turn off your console and use a play/charge uSB cable to connect your controller to your console. Turn on console.

    If a Update your controller firmware screen appears, update.
    If not follow the guide in the link.
  10. BushwackedBiker Win User

    Xbox not functioning correctly

    Tried two controllers and done that reset already. Im not sure what else to do 🤔
Thema:

Xbox Controller not functioning correctly ##

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