xbox controller not connecting to new adapter

Check these support links for a solution:

Connect the Xbox Adaptive Controller to Xbox One

Connect the Xbox Adaptive Controller to a PC

Yes I have the adapter connected to the controller when connecting it to the Xbox one. Can this related to my controller being the older version and not the new one with the 3.5 mm port?

After extensive testing with a new Xbox One controller I recently purchased (This model:

www.xbox.com/.../lunar-white-wireless-controller ), it seems that I was not able to connect. The Microsoft Support page (

support.xbox.com/.../connect-xbox-one-controller-to-pc ) explains with images down the page that certain Xbox controllers have Bluetooth support while others do not. While my controllers does match the one with Support in the image, I have figured that
only the new Xbox One S controllers have Bluetooth support (Listed in description:

www.xbox.com/.../xbox-wireless-controller ), despite the image shown. The best way to connect non-Bluetooth controllers is to use the Windows wireless adapter (

www.xbox.com/.../windows-wireless-adapter ) the adapter has benefits over Bluetooth, like being able to use your headsets, or connect multiple controllers, while connection through Bluetooth only allows for one controller at a time.

Make sure that both the controller and the adapter are in sync mode [ button looks like this: ))) ]. Make sure your USB drivers are up to date.

Thanks for the reply and yes just having trouble getting them to sync