Xbox controller keeps turning itself off every few seconds

Discus and support Xbox controller keeps turning itself off every few seconds in XBoX on Consoles to solve the problem; I've tried everything from restart, unplugging and factory resetting and can seem to stop my xbox one controller from turning off. It does work when... Discussion in 'XBoX on Consoles' started by JacobJellis, May 5, 2020.

  1. JacobJellis
    JacobJellis Guest

    Xbox controller keeps turning itself off every few seconds


    I've tried everything from restart, unplugging and factory resetting and can seem to stop my xbox one controller from turning off. It does work when plugged into a micro USB. This started after I tried the xbox remote of the xbox app. Link time from on
    to off: https://drive.google.com/file/d/1bK5FOFxVkgVYr0vWAMU0jxm4OVrGhJ3v/view?usp=drivesdk

    :)
     
    JacobJellis, May 5, 2020
    #1
  2. juanramonh Win User

    Xbox controller keeps turning itself off every few seconds

    If the controller is under warranty, the best option would be to contact support for a repair or replacement.
  3. JacobJellis Win User

    I factory reseted my xbox one s as my controller kept turning off (I tried everything else I could think of) and It won't connect to the internet

    Hi I've managed to excape that screen but my controller keeps on turning off every few seconds
  4. Mister Revised Win User

    Xbox turns off by itself after a few seconds

    Heya, sounds like you have done all troubleshooting that you can. At this time you will want to register the device for
    warranty/repair. If you have any issues getting this done please reach out to the
    chat/phone team for further assistance.
  5. ImAice Win User

    XBox One Turning Itself Off After a Few Seconds

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. I'm afraid it's not really recommended to turn off the console if it's in the middle of update. If you already tried a different tv and hdmi cable and the issue still persist, I'm afraid the console needs a service. I suggest to keep trying this step as well.

    Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in. Press and hold the SYNC button (located on the left side of the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console. Continue holding the SYNC and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the SYNC and EJECT buttons after the second power-up tone.

    When the console powers up, you should see the Xbox Startup Troubleshooter.
  6. ImAice Win User

    XBox One Turning Itself Off After a Few Seconds

    You can check if the console is still under warranty by registering it here:

    https://account.microsoft.com/devices

    Once registered, click show details then Start a service online.

    I'm hoping for the best.
Thema:

Xbox controller keeps turning itself off every few seconds

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