Xbox Controller Firmware Stuck on 5.15.3168.0

Yes I’ve updated all the controllers

What firmware version is installed? Mine is 5.15.3168.0.

You can check under Settings>Devices & connections>Accessories ...

have you checked to see if you can firmware update the controllers? You can get the Xbox accessory app for the PC connect the controller and "test" them out in it. Can you borrow a controller from a friend to see if theirs also does the same? It is
possible you have two controllers stuck in the same mode; unlikely but possible.

Hi there

According to the xbox and plugging them into my pc the firmware is all up to date.

the slim controller has firmware 3.1.1221.0

and the older xbox controller has firmware 2.3.2385.0

"As always please keep the feedback coming, we are listening!"

Then how about either the Windows or Xbox team decide who's going to support situations like soft-bricked controllers from bugs in the Xbox Accessories app? There's quite a few people, myself included, with controllers stuck in DFU (device firmware update)
mode to no fault of our own from failed firmware updates via PC.

https://www.reddit.com/r/pcgaming/comments/3tiki0/psa_the_new_xbox_accessories_windows_store_app/

http://forums.xbox.com/xbox_support/xbox_on_windows_support/f/5412/p/2075199/5485985.aspx#5485985

Hey Chidorikim

Thank you for reaching out! I see the controller works perfectly fine on your PC but seems to be stuck on the "up" input when used on your Xbox. If you haven't already, try checking for any firmware

updates on the controller. Let us know if this helped or if your controller is already up to date. Cheers