Xbox controller does not connect to console wirelessly or with cable, on PC it does not...

Discus and support Xbox controller does not connect to console wirelessly or with cable, on PC it does not... in XBoX on Consoles to solve the problem; Hi, I'm having issues with my Xbox Series X controller. My controller seems to have an update issue. But I have no way to update it. I mean, it... Discussion in 'XBoX on Consoles' started by Martin Chacón Saavedra, Nov 25, 2023.

  1. Xbox controller does not connect to console wirelessly or with cable, on PC it does not...


    Hi, I'm having issues with my Xbox Series X controller. My controller seems to have an update issue. But I have no way to update it. I mean, it connects to my Xbox, then for a few seconds it flashes and turns off. And from there it goes into a loop with the same thing. Seeing the situation, I decided to connect it via USB, and I got exactly the same result. Then I tried with my PC, Through Bluetooth it connects well but the accessories application does not recognize it as a controller, I will assume that it is because the Xbox adapter is not being used, but when I connect it with cable, the same error occurs as with the console using either the wireless or cable connection. But if I connect it to my phone, it works perfectly, it detects it as an Xbox controller and everything. I thought that I could have been scammed and that they sold me an imitation, so looking at the Bluetooth information on the controller, it appears that it is signed by Microsoft itself. I mean I don't know what to do anymore. I tried reset it and everything, nothing. The controller does not have power problems from what I have checked on my phone, so I think it may be an update, but as I have been saying, the only ways update are giving me these problems. Does anyone know what can I do? I already tried pairing the Xbox console and everything.

    :)
     
    Martin Chacón Saavedra, Nov 25, 2023
    #1
  2. KhajiBower34 Win User

    Xbox controller does not connect to console wirelessly or with cable, on PC it does not connect with cable

  3. KhajiBower34 Win User

    Xbox controller does not connect to console wirelessly or with cable, on PC it does not connect with cable

    Hello Martin C, I am an independent advisor and I will be happy to help you today. My name is Khaji

    I'm sorry to hear that you are experiencing so many problems with your Xbox Series X controller. It sounds like you have tried several solutions and still haven't found a satisfactory resolution.

    First Even if you have had difficulties updating the driver, you can still check the current firmware version. To do so, follow the steps below:

    Connect the controller to PC via USB cable.
    Download and install the "Xbox Accessories" app from the Microsoft Store.
    Open the "Xbox Accessories" app and select the connected controller.
    In the "Device Information" tab, check the current firmware version.
    Try updating the driver on another PC: If you have access to another PC, try connecting the driver and updating it from that device. It could be that there is a specific problem with your current PC that is preventing the proper update.

    Try resetting the controller settings to factory defaults. To do so, follow these steps:

    Locate the small hole on the back of the controller near the USB-C port.
    Use a paper clip or similar object to press the reset button inside the hole.
    Hold the button for a few seconds and then release it.
    Try pairing the controller with your Xbox or PC again and check if the issue persists.

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  4. Martin Chacón Saave Win User

    Xbox controller does not connect to console wirelessly or with cable, on PC it does not connect with cable

    Hello Khaji, I've been testing solutions for two hours and in those two hours the first part of your answer is included, when I connect the controller with a usb cable, the loop thing happens so it's impossible for me to do it. Now, a few minutes ago my pc just recognized the controller wirelessly, but of course, when I plug it into usb it gets screwed.



    Now I will try to use the recommendation to reset it, it is something that so far I have not done, I appreciate your patience and desire to help me in this whole situation. Thank you very much indeed.
  5. Martin Chacón Saave Win User

    Xbox controller does not connect to console wirelessly or with cable, on PC it does not connect with cable

    sorry but i don't know where is the button to reset, Will you have any pictures to guide me?


    [​IMG]

    [​IMG]

    [​IMG]
  6. KhajiBower34 Win User

    Xbox controller does not connect to console wirelessly or with cable, on PC it does not connect with cable

    Happy to help you, restarting it will surely solve the problem.
    If you have more questions, please contact us.
Thema:

Xbox controller does not connect to console wirelessly or with cable, on PC it does not...

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