Xbox controller disconnects every 5 minutes (Code 10)

Discus and support Xbox controller disconnects every 5 minutes (Code 10) in XBoX on Windows to solve the problem; Hello, I've bought a XBOX controller for my PC, along with the Wireless adapter back in August, everything was working well until yesterday. Out of... Discussion in 'XBoX on Windows' started by benji1312, Jan 2, 2021.

  1. benji1312
    benji1312 Guest

    Xbox controller disconnects every 5 minutes (Code 10)


    Hello,

    I've bought a XBOX controller for my PC, along with the Wireless adapter back in August, everything was working well until yesterday.

    Out of the blue my controller disconnected, and I couldn't connect it back. So I've read a few posts online and followed their instructions (removed the current wireless adapter driver and manually installed them from catalog.update.microsoft.com). Then my
    controller worked again and I could play. But I had another problem, it keeps disconnecting every 5 minutes, I have to unplug then plug back the wireless adapter. It gives me a code 10 on the device manager. I tried installing the drivers again at least 40
    times. Still no effect, do you have any idea ?

    PS: I've also disabled the power management thing on the wireless adapter and all of my PC's USB hubs.

    Thanks,

    Benji

    :)
     
    benji1312, Jan 2, 2021
    #1
  2. benji1312 Win User

    Xbox controller disconnects every 5 minutes (Code 10)

    Just tested on another computer, and it seems to be working, so it's clearly a problem from this PC
  3. Mister Fitzer Win User

    Xbox disconnecting every 5-10 minutes!

    Hey guys, please create your own thread with a full description of your issue so that we can provide official support. :)
  4. koen is legend Win User

    Xbox disconnecting every 5-10 minutes!

    Hi everyone,

    Bit late, but I have te same issue since about 2 weeks ago.

    I've resetted the router and the modem, but it still is going on.

    Sometimes it's not signing out of xbox live, but just a game disconnect.

    For example, im playing FIFA 12. Then suddenly in the middle of game i lost my connection to the EA servers en i am automatically send out of the party chat that i was in. Then my xbox just joins the party chat again out of itsself, and i can connect back
    to the ea servers. Also while playing MW3 i often lose the connection to the server and the same party chat thing goes on.

    Can anyone help me please? It's kinda stressful i can't play a whole match of fifa/mw3 cause i keep on losing the connection...

    (btw!: My nat-type is open, and i have never had this issue before the past 2 weeks.. Internet on my pc and laptop works fine, so I don't think the cause is at the internet provider.)
  5. ChaplinEdogg Win User

    Xbox disconnecting every 5-10 minutes!

    I have the same problem. It really sucks!
  6. LegendLees V2 Win User

    Xbox disconnecting every 5-10 minutes!

    I will call an agent is this isn't resolved by Monday, I can afford to give it another couple of days. I will report back by Monday evening to let everyone know the result.
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Xbox controller disconnects every 5 minutes (Code 10)

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