Xbox controller disconnecting when plugged in

Plug your headset into your controller, plug your controller into your Xbox. Restart your Xbox while it's all plugged in. When it's loaded back up and you're on the home screen you can disconnect your controller and your headset ought to be working
as normal.

Hi Mossy, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your controller pairing.

To unpair it, press and hold the pair button on top of the controller for a few seconds until it vibrates twice.

Then, pair it again.

Turn on your controller by pressing and holding the Xbox button.

Press and release the Pair button on the Xbox.

Within 20 seconds, press and hold the controller’s Pair button a circular button on top of the controller as you hold it in your hands) until the controller's Xbox button flashes a few times.

That means it's searching for a console.

The Xbox button stays lit once it's connected.

I hope this helps.

Yep. Happened to me as well. When I shoot a gun for a long period of time or dunk in NBA 2k14, basically anything that causes a prolonged vibration, my headphones make a weird noise and my controller disconnects.

Hello,

Yes, the USB cable while plugged into the Xbox One controller will force the data to and from the controller to the console over USB, thus making it a wired controller.

This is also evident when unplugging and plugging in the USB, the controller disconnects for a brief period to resync.

So I wanted to add this too,

The controller is only disconnecting when I have my XB chat adapter from my Astro A50 headset plugged in.

When I have the chat adapter not plugged in it does NOT disconnect...