Xbox Controller Disconnecting from PC

Discus and support Xbox Controller Disconnecting from PC in XBoX Games and Apps to solve the problem; Hello. I have a regular Xbox wireless controller. When I plug it into my PC via USB A to USB C, the controller doesn't work as intended. The controller... Discussion in 'XBoX Games and Apps' started by Magic CRFN, May 28, 2025 at 8:43 AM.

  1. Magic CRFN
    Magic CRFN Guest

    Xbox Controller Disconnecting from PC


    Hello. I have a regular Xbox wireless controller. When I plug it into my PC via USB A to USB C, the controller doesn't work as intended. The controller would disconnect after a couple seconds of use, and the only way to keep it from disconnecting is to keep the controller perfectly still (the controller will sometimes disconnect anyways). Is their a way to fix this? Bluetooth works fine but I experience way to much latency to play a game. I have also switched cables and the problem persists. Is there a problem with the controller? Is there a problem with my USB ports on my PC?

    :)
     
    Magic CRFN, May 28, 2025 at 8:43 AM
    #1
  2. HazyBlowfish621 Win User

    Xbox One controller broken by Windows Anniversary Update

    Playing the division on PC , its the only game that for some reason my controller disconnects from. Maybe its just Xbox controllers in general?

    it never happened while i played Xbox before i started using it as a PC controller
  3. Aviad Sar-Shalom Win User

    xbox controller disconnects from PC

    It's on version 5.9.2709.0
  4. andersonpassos Win User

    Xbox controller disconnecting from pc

  5. Magic CRFN Win User

    Xbox Controller Disconnecting from PC

    Firmware is also up to date.
  6. Jesse E' Win User

    xbox controller disconnects from PC

    Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

    If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

    If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...
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Xbox Controller Disconnecting from PC

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