Xbox Controller button is broken what are my options?

I'm sorry for what happened. As already suggested by my colleagues, the best thing is to contact Xbox customer support to see if there is anything that can be done.

Hi Steven,

Thank you for posting on the Xbox forums.

Unfortunately, both the controller and the console are out of manufacturer warranty, so there really is no other option other than to get a new controller. There is nothing that can be changed about the controller being out of warranty so we cannot assist
with your request but you can always contact Xbox customer support to see if there is anything that can be done.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select Request a call from Support if available within hours of operation or there should be a number for you to call and hours of operation for your region

I hope there is something that customer support can do for you.

my xbox controller is not working and i just what to say you **** up the controller

and i play a lot of fortnite and the aming button is broken it has happened to two of my cotntralers now

Once the RB button was broken in one of my controls.

If you're still looking to try any other options you could try going to the Xbox Accessories app on your Xbox. The app gives you more options and settings for your controller and sometimes you can even update controllers. I would try this before anything
else and if you've been having problems with the controller buttons then there is a button tracking feature that tells you which button your pressing when you press it on your controller. (good for telling if you have broken buttons on a controller) To get
to this app go to Settings > Devices and Streaming > Accessories