Xbox controller becoming unresponsive when the keyboard comes up.

UlfhedinnReptar · Nov 21, 2015

When I open the keyboard to send a message, search, what ever from anywhere von the home screen, in game, in app, my controller stops working I think. I can still hear people in party but I can't do anything, also on all three of my controllers it does this
and the home bottom doesn't do anything. Please help!

:)

Spookywanluke · Nov 21, 2015

Xbox controller becoming unresponsive when the keyboard comes up.

Any time the keyboard comes up: web browser, fallout etc the controller becomes totally non-responsive, and have to shut down the xbox from the console.

Tried: restarting the console and the controller (doesn't matter if its plugged in or not)

On: new x-box experience

Mister Beep · Nov 21, 2015

Controller becoming unresponsive

Hey everyone,

If you're continuing to experience controller disconnects, or happen to stumble upon this thread with similar issues, please be sure to try the steps on our

Xbox One Controller Disconnects Troubleshooter. That page lists each of the steps needed to resolve this issue. If you have additional Xbox Support questions, please be sure to post a new thread so the community here can assist directly.

Thanks!

Kenny H. · Nov 21, 2015

Hey there! I would first try a full reboot. If you have the New Xbox One Experience, open the guide, go down to Settings, then Restart console. If you're on the original experience, go to Settings, Power, Restart Xbox.

If that doesn't help, go to Turn off console instead, and unplug the power from the back of the console for 5 minutes

Kenny H.

Hey there! I would first try a full reboot. If you have the New Xbox One Experience, open the guide, go down to Settings, then Restart console. If you're on the original experience, go to Settings, Power, Restart Xbox.

If that doesn't help, go to Turn off console instead, and unplug the power from the back of the console for 5 minutes

captainfalling

Again, the game is NOT freezing, nor is the process becoming unresponsive.

It is simply not registering the input from my connected keyboard.

LloydTaylor1

The problem is that the onscreen keyboard or virtual keyboard will not appear whenever I try to search, enter passwords, or text the virtual keyboard never appears the cursor flashes a few times then stops the controller is completely unresponsive the only responsive button on the controller is the home button in the center of the controller which pulls up an onscreen menu that I still can't navigate because no other buttons on the controller are responsive but like I previously said this is only temporary but as soon as I need to pull up the virtual keyboard it happens all over again my virtual keyboard will not appear onscreen

katrinacoe

The little buttons on the back that slide up and down to control how far down the triggers can go have both fallen down inside the controller, the joystick has become unresponsive, and it keeps disconnecting from the xbox during play.

WriestOrpheus

I have same problem. Already went through three Xbox One Xs. Latest build 1711 did not fix it.

Ok....i read something and cant try it now but wanna share it with you: Put your Xbox directly into the wall power plug and NOT into a multiple power cable (We say Steckerleiste in Germany) should fix it!! Some users say it works on Facebook.

Maybe give it a go......?!

Already tried that. Didn’t work either.

Xbox controller becoming unresponsive when the keyboard comes up.