Xbox controller acting strangely

Nitin Bhat · Jul 6, 2018

Hi,

I bought an Xbox one in January 2018, have played on it for a few hours at most (not more that 5 hours in totality), but when I started playing yesterday all of a sudden the X Box controller started responding in a strange manner, it's as if the left side
stick is always triggered and whatever menus or options I select on the home screen without me controlling anything on the Controller, all activities get stuck on the left hand side corner of the screen. Am not able to use the controller to do anything.

Not sure if I am have expained the issue correctly, but if anyone is aware of such a scenario when using the controllers, please assist me.

Thanks in advance for your support

Regards

Nitin

:)

welsman13 · Jul 6, 2018

Controller Acting Strange

take a hammer and go to town

Miss X · Jul 6, 2018

Controller Acting Strange

I have a wireless controller, and a plug in controller, if I am playing Xbox 360 with someone else. If I plug the controller into the first slot, it kind of goes crazy, and you can not press any buttons. If I unplug the controller, and put it into the second slot, it works fine. What is going on here? Is it my controller, or the slot in the Xbox 360?

CrazyUSMarine · Jul 6, 2018

Try hooking up the controller to the console wired for 15 minutes without a battery. Just letting it sit there, power the controller off, then try it again. If that doesn't fix your problem, contact Repairs for Xbox. Xbox One : Warranty and service

Thanks for contacting us!

Nitin Bhat · Nov 3, 2018

Try hooking up the controller to the console wired for 15 minutes without a battery. Just letting it sit there, power the controller off, then try it again. If that doesn't fix your problem, contact Repairs for Xbox. Xbox One : Warranty and service

Thanks for contacting us!
Click to expand...

Thanks, I found out the issue, the top left button was stuck as a result that button was always triggered, pulled it out and the controller is working fine now, thanks for the assistance

CrazyUSMarine

Try hooking up the controller to the console wired for 15 minutes without a battery. Just letting it sit there, power the controller off, then try it again. If that doesn't fix your problem, contact Repairs for Xbox. https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

Thanks for contacting us!

Hoskayra

Hi Aaron, my name is Oskayra, freelance consultant and gamer like you.

Have you checked that the controls are properly configured?

1) Open the "Settings" application.

2) Select "Accessibility".

3) Select "Controls".

4) Select "Buttons".

Check that the buttons are correctly assigned.

If not, the controller may be defective.

To check this, try connecting the controller to another console or PC. If you have problems with the controller on another console or PC, then the problem is related to the controller. In this case, you may need to replace the controller.

I recommend that you re-apply for a refund via this alternative link:

https://support.xbox.com/forms/request-a-refund

If you have found this information useful let me know and if you need more help I will be attentive to continue helping you.

Best regards,
Oskayra

Aaron W2

I bought a new controller and the same exact problem happened on the new one but from what I can tell, it only has problems on one game I’ve been playing.

Nitin Bhat

Try hooking up the controller to the console wired for 15 minutes without a battery. Just letting it sit there, power the controller off, then try it again. If that doesn't fix your problem, contact Repairs for Xbox. https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

Thanks for contacting us!

Thanks, I found out the issue, the top left button was stuck as a result that button was always triggered, pulled it out and the controller is working fine now, thanks for the assistance

Xurts

Haywood, that issue is a common defect with controllers and one I've encountered myself. After discovering there was no known fix I just had to get a new controller.

Xbox controller acting strangely