xbox console gold subscription not working

RabidSwampThing · Dec 15, 2019

I had my gold subscription renew as always, every year. This year is converted to an ultimate pass, which does not work on the xbox 360 console. So, I canceled the ultimate pass. My gold subscription now does not work on the console, yet I am still
out 60 bucks and can't save to cloud or play online. Support wont help with the issue and chat does not work or have a category for the issue.

:)

Idip31

Yes, your Gold subscription will work on the Xbox One console.

Smwutches

Please refrain from creating duplicate threads. You've been answered in your

original thread.

HassanB

There's no such thing as Home Gold on the Xbox 360. If you wish to have gamertags play online on the Xbox 360 console after your gold family pack subscription expires each person will need their own gold membership.

The gold sharing only applies to Xbox One. If you get a Xbox One, one gold subscription will suffice for 1 console. If you get multiple consoles then you'd need to get another gold subscription for that other console and everyone on that other console will
be able to login and play and have a gold subscription.

To recap currently the way it's setup if you're going to purchase multiple Xbox One's you'll need 1 gold membership on each of those consoles for everyone to be able to play online on any console. If you get 3 Xbox One's you'd need 3 gold subscriptions (one
for each box).

The Xbox 360 will only work if you continue to pay for singular gold subscriptions for each account you wish to have online access.

Galactic Geek

I have a Gold subscription that is carrying over from the Xbox 360 to the Xbox One; my brother also has a Gold subscription on both of the Xbox consoles. However, he is working and I am not, so he can continue to pay for his subscription while I can't. Once
my subscription runs out, I can still play on the Xbox One and access all of the Gold subscription features and content on it, since his account will be on the console with his Gold subscription. However, I will lose access to any Gold subscription features
and content on the Xbox 360 as a result, since the service works differently on that console, regardless of whether my brother's account is on it or not. It's a bummer to be sure, but that's the way the service is run on the two separate consoles - it's built
into the programming of each console differently than the other. For now, there's not much we're going to be able to do about it, I'm afraid.

Smwutches

Gold subscriptions are shared on the One. So if they share a console, then yes, the gold subscription would work on both accounts.

xbox console gold subscription not working