Xbox Console Companion

To be sure, are you using the Xbox app or the Console Companion App? Party chat has been discontinued for the Console Companion App.

The APP was updated and is simply called the Console Companion. The Beta APP and the console companion are pretty much identical at the moment so I think you only need the console companion which is the newest version. I have the beta app which updated
and is now simply called Xbox (beta) as I said there is no discernable difference.

Get the Console Companion

Hi,

My name is Gary an independent advisor and I would be happy to help you out with your concern,

Method 1: Windows Store App Troubleshooter

1. Press Windows + I to open settings

2. click update & security, then troubleshoot

3. now on right-hand side look for Windows store app

4. Select and run the troubleshooter

Method 2: Reset the application

1. Go to start menu and open settings (gear icon)

2. Open apps and features

3. Locate the app on the list and click on it

4. Choose advanced option and click on reset

Method 3: Disable third party services and startup programs

1. Go to start menu/search msconfig

2. On the system configuration window go to the services tab

3. Tick on hide all microsoft service so that this won't be affected

4. Choose to disable all services

5. Next, go to the startup tab and on the window choose to open task manager

6. Choose to disable each applications from starting up when computer is booting up

7. Close task manager and hit apply then ok

8. A prompt to restart the computer will show up and try again

Method 4: Create a new user profile

1. Search for netplwiz on the start menu

2. Click on Add

3. Choose to sign in without a Microsoft account

4. Fill up the form and choose finish/done

5. Highlight the newly created user account from the user account/netplwiz window

6. Hit properties and set it as an administrator

7. Log in the new user account and test if it's working

Method 5: In-place upgrade/Repair install

In the event that it still occurs, I would recommend a repair install/in-place upgrade to override and fix system components while setting the system to the latest version of windows 10

1. Open this link https://www.microsoft.com/en-us/software-downlo...
2. Select Download tool, and select Run. You need to be an administrator to run this tool.
3. On the License terms page, if you accept the license terms, select Accept.
4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
5. After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.
6. When Windows 10 is ready to install, you'll have an option to keep your personal files and apps, keep personal files, or to keep nothing during the upgrade
7. The process would take a while and may consist of multiple reboots. Make sure that there won't be interruption within the process to make sure that everything would sort everything out

Let me know how it goes.

I would reset the router, hard boot Xbox and rinse and repeat. I have run into the same issue a few times and this seemed to help with the problem.

Thank you, the first step seems to have helped