Xbox connects to Internet, but not Live. Tried everything. Please help

Discus and support Xbox connects to Internet, but not Live. Tried everything. Please help in XBoX on Consoles to solve the problem; My Xbox still will not connect to Xbox Live. Steps I have tried: -DMZing the Xbox IP - Wireless connection & Ethernet connection - Updating via... Discussion in 'XBoX on Consoles' started by Veniversum MGU, Feb 16, 2015.

  1. Xbox connects to Internet, but not Live. Tried everything. Please help


    My Xbox still will not connect to Xbox Live.

    Steps I have tried:

    -DMZing the Xbox IP

    - Wireless connection & Ethernet connection

    - Updating via flash drive (it is FAT32, I extracted the updated files onto the blank root, it doesn't try to update off of it when I restart the xbox and it still wants to use the internet to update)

    - Called Centurylink to ask if there was issues on their end (none) she did a power cycle on the modem.

    -Port forwarded all 4 ports (even though this has not been an issue before the last 2 weeks)

    -Removed the hard drive and formatted the USB to load profiles onto... again running into connectivity errors.

    -Cleared cache 3 times, and LB, RB X, LB, RB, X at the storage option to remove recent update

    -Switched to a Static IP and tried to get that to work, still had the same issues.

    -Moved to a new house and have a new Internet. Still no Connectivity

    I would really like to be able to solve this without having to spend 80+ dollars just to have Microsoft people fix it when I could put that money towards a new console. Please help me, anyone.

    :)
     
    Veniversum MGU, Feb 16, 2015
    #1
  2. My xbox one x wont connect to The wifi i have tried everything

    MY XBOX ONE X WILL NOT CONNECT TO THE INTERNET I HAVE TRIED EVERYTHING PLEASE HELP
     
    LightBison65096, Feb 16, 2015
    #2
  3. status code 800704cd

    So i tried t connect to the internet but it didnt let me. I deleted my profile and when i tried to redownload it from x/live it said that profiles cannot be downloaded, at the bottom it said the code
    800704cd. Please help!!
     
    FlukierKhan20, Feb 16, 2015
    #3
  4. AyseS
    AyseS Guest

    Xbox connects to Internet, but not Live. Tried everything. Please help

    If you have not yet restored the network settings back to default please do so.

    Visit system settings > network > choose wired or wireless > configure network

    move joystick to right and you will see reset default network settings

    If that doesn't resolve your issue you may need to try another router or look into a repair which you can setup yourself for a discount (if not under warranty) by visiting myservice.xbox.com
     
    AyseS, Feb 16, 2015
    #4
  5. Slevin424
    Slevin424 Guest
    Same happened to me, my friends said they DCed to. So there's something wrong with Xbox Live right now.

    But just restart the console and try to connect again.
     
    Slevin424, Feb 16, 2015
    #5
  6. Unfortunately I have tried all of this. 5+ hours on the phone with customer service has taken me through all of this.

    I just moved houses and changed internet providers and have tried the Xbox on my friends router. 3 different providers and 3 different routers, same problem. It's the Xbox.
     
    Veniversum MGU, Feb 17, 2015
    #6
  7. AyseS
    AyseS Guest
    Yes I would say if you have done all that troubleshooting that the console is the issue. Do any of your friends or relatives have a console that you can test on your home connection that would tell us for sure if it is the xbox or not. I would suggest visiting
    myservice.xbox.com to see if you are able to setup a repair you will save a little $ over calling support to setup the repair! Good luck!
     
    AyseS, Feb 17, 2015
    #7
  8. Xbox connects to Internet, but not Live. Tried everything. Please help

    on my system, it says it requires a system update. it also says no update is availiable right now lol. no xbox live available.
     
    MinusLeader650, Feb 17, 2015
    #8
  9. This is getting stupid. Microsoft seems to cannot correct this problem for months now.
     
    Flame Haze SnS, Oct 31, 2018
    #9
  10. MinusLeader650 Win User

    Xbox connects to Internet, but not Live. Tried everything. Please help

    on my system, it says it requires a system update. it also says no update is availiable right now lol. no xbox live available.
  11. AyseS Win User

    Xbox connects to Internet, but not Live. Tried everything. Please help

    Yes I would say if you have done all that troubleshooting that the console is the issue. Do any of your friends or relatives have a console that you can test on your home connection that would tell us for sure if it is the xbox or not. I would suggest visiting
    myservice.xbox.com to see if you are able to setup a repair you will save a little $ over calling support to setup the repair! Good luck!
  12. Slevin424 Win User

    Xbox connects to Internet, but not Live. Tried everything. Please help

    Same happened to me, my friends said they DCed to. So there's something wrong with Xbox Live right now.

    But just restart the console and try to connect again.
  13. AyseS Win User

    Xbox connects to Internet, but not Live. Tried everything. Please help

    If you have not yet restored the network settings back to default please do so.

    Visit system settings > network > choose wired or wireless > configure network

    move joystick to right and you will see reset default network settings

    If that doesn't resolve your issue you may need to try another router or look into a repair which you can setup yourself for a discount (if not under warranty) by visiting myservice.xbox.com
  14. Veniversum MGU Win User

    Xbox connects to Internet, but not Live. Tried everything. Please help

    Unfortunately I have tried all of this. 5+ hours on the phone with customer service has taken me through all of this.

    I just moved houses and changed internet providers and have tried the Xbox on my friends router. 3 different providers and 3 different routers, same problem. It's the Xbox.
Thema:

Xbox connects to Internet, but not Live. Tried everything. Please help

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