Xbox Connection Troubles

since the new update my xbox has troubles connecting to the wireless network. alot of trouble

Hello Greta D, my name is Vanessa, I will be happy to help you in any way I can.

Has this problem been happening to you when trying to connect via wireless network? If so, follow these steps:

A wireless router broadcasts the network name (SSID) every few seconds. If a router is not broadcasting the network name, your console may not be able to "see" the wireless network.

If no other wireless devices detect your network, the problem is with your router and not your console. To fix the problem, first verify that the router is broadcasting the correct SSID. Consult your router's documentation or manufacturer's website for information on how to configure and update your specific networking hardware.

Once you've checked the SSID your router is broadcasting, configure the wireless settings on your console and use the SSID your router is broadcasting. For help, see:

https://support.xbox.com/help/hardware-network/connect-network/network-settings

For more information visit:

https://support.xbox.com/help/Hardware-Network/connect-network/xbox-one-wireless-connection

You can also review these steps if your connection is direct cable.

https://support.xbox.com/help/Hardware-Network/connect-network/xbox-one-wired-connection

I hope this helps solve your problem.

Virtual greetings.

Sincerely
Vanessa.

Sorry to hear you're having connection trouble. Seems to be a connection trouble with the XBOX Live servers. I am having the same problems too. Please be patient and hopefully it will be back up soon.

XBOX Live Ambassador

having trouble downloading the update cant connect to xbox live

Hey there Aristotle1991!

Sorry to hear about the trouble you're having with connecting to Xbox Live. So that we can best help you out please create a new thread detailing the connection trouble you're having.