: Xbox connected but not connected to internet

: Xbox connected but not connected to internet
Hi Zanny,

Thanks for letting us know the error. This means it is not connecting to your hotspot at all. Try contacting your phone carrier see if there are any issues. Otherwise as mentioned you will need to try a stable internet connection other than a hot spot. Can
try clearing alt mac on the Xbox console. Go to settings>network>network settings>adv. settings>alt mac address>clear and restart.

Thanks,

Brad

:)