Xbox completely shuts down when turned off with controller

Discus and support Xbox completely shuts down when turned off with controller in XBoX on Consoles to solve the problem; So for a few months now my xbox has been shutting down when turned off. It was just yesterday when i found out that the cause was the controller. Is... Discussion in 'XBoX on Consoles' started by FrogJr., Jan 3, 2022.

  1. FrogJr.
    FrogJr. Guest

    Xbox completely shuts down when turned off with controller


    So for a few months now my xbox has been shutting down when turned off. It was just yesterday when i found out that the cause was the controller. Is there a solution to fix this?

    :)
     
    FrogJr., Jan 3, 2022
    #1
  2. Jesse E' Win User

    Xbox completely shuts down when turned off with controller

  3. FrogJr. Win User

    Xbox completely shuts down when turned off with controller

    so basically when i use my controller to turn my xbox off when i turn it back on its like it shut down
  4. Jesse E' Win User

    Xbox completely shuts down when turned off with controller

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I don't quite understand what you mean. Could you please elaborate?
  5. XBF Brad A Win User

    Question about Auto-Off and Game Progress

    Hi Juxta,

    Thanks for reaching out to the forums. In your case the console basically went into sleep mode. Personally have shut my console off with holding the Xbox button on the controller and going to turn off console. When I turned the console on again, it was at
    exact same spot in game. This is also like I sleep mode. The only truely way of shutting it down completely is when you tap the Xbox button go to turn off console, or by holding the power button on the console until it shuts off.

    Hope this helps.

    Brad
  6. EpiicSneeFamily Win User

    controller keeps disconnecting

    If its wired move the wire around under the controller (once you end up having to turn it upside down to play) then tape it when the controller turns on, this will help it for around 4 weeks then just shut off completely as it did to me just today.
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Xbox completely shuts down when turned off with controller

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