Xbox Companion App will not allow me to share game clips

Idooke68 · Mar 26, 2020

Yesterday I wanted to upload a few clips onto the app for my friends to see and also to test different software to record clips. I uploaded 2 clips successfully but when I went to upload the 3rd, everything seemed fine at first because it 'uploaded' to Xbox
live however it was not visible on my activity page, under captures, and I wasn't even able to share it. I thought this was odd so I deleted it and tried re uploading it, and it did the same exact thing, so I waited a few hours and when I came back, it was
still not visible. So then I kept trying to delete and upload it over and over thinking that maybe I uploaded the clip at a time servers were down or something etc. but nothing changed. I tried one last time today after leaving the clip uploaded overnight
and when i woke up it was still not visible so I tried once more and then I got a message that says "You cant share game clips : There might be a problem with the service, or it could be because of your privacy settings or past behavior. To check your privacy
settings, go to Xbox.com". After reading that i went to Xbox.com to check my privacy settings and everything looked in order, I also reset the app through windows settings and now i'm stuck with this message. So at this point I assume it is talking about my
past behavior of uploading and deleting the same clip over and over but this is ridiculous, if i am suspended from uploading clips, why haven't I received any information on how long the suspension is for, or how I could uplift it.

Essentially, I just want to get assistance so that I can upload clips again, thanks.

:)

XBF Brad A

Hi Erick,

Thanks for reaching out to the forums. We understand you are having issues with clips on the companion app. Here is a guide for

edit and share clips on Windows 10.

Note In March of 2020 the option to upload images and game clips from the Xbox Console Companion (Beta) app was permanently removed. You’ll need to upload images and game clips from the non-beta version of the Xbox Console Companion
app.

Hope this helps.

Brad

xDevilxGirlx421

Have the same error don't have any enforcement on my account but cant upload my league of legends clip to my xbox live when normally i have no problem doing it i think it's a problem with the app itself

kRevali

You can download the video clip using the Xbox app companion or xbox mobile app and upload it to youtube or something, when clicking on Share button you can select the option to Download it

XBF Houmaidi O

Regarding the clip trim issue, I would suggest freeing some space on your console by clearing the Mac address and saved locale games as they might be the cause of the issue. However, Currently Xbox Game Clips edit is only available on Windows 10 not on consoles.

If you haven't already, please check Manage your game clips | Xbox Support and Edit game clips in the Xbox Console Companion app on Windows 10 devices | Xbox Support articles for more information.

Al Dennon

You should be able to see shared content with the Xbox Companion App (game bar does not allows this), make sure your app is updated and if that doesnt work try reseting the app.

Windows key > Search: Xbox console companion > right clic> app settings> reset.

Xbox Companion App will not allow me to share game clips