Xbox Companion app signs in while im logged into local account but not with my Microsoft...

Discus and support Xbox Companion app signs in while im logged into local account but not with my Microsoft... in XBoX on Windows to solve the problem; Hello, Platform: Windows 10 1903 While signed into my PC with my microsoft account the Xbox companion app doesnt allow me to sign in. I click sign in... Discussion in 'XBoX on Windows' started by BenneyP, Nov 18, 2019.

  1. BenneyP
    BenneyP Guest

    Xbox Companion app signs in while im logged into local account but not with my Microsoft...


    Hello,

    Platform: Windows 10 1903

    While signed into my PC with my microsoft account the Xbox companion app doesnt allow me to sign in. I click sign in and it does nothing but pop up sign in again.

    I created a local account and was able to login to the Xbox companion app.

    How does this even make sense? You figure since im utilizing the Microsoft account login to login to PC that logging into the Xbox companion app would be seamless.

    I would rather not have to switch to a local account just to use the Xbox companion app.

    I have not seen any sort of posts regarding this very confusing issue.

    Any thoughts on how to correct?

    :)
     
    BenneyP, Nov 18, 2019
    #1
  2. G v zauBerBerg Win User

    Xbox Companion app signs in while im logged into local account but not with my Microsoft account

    Hi BenneyP,

    sorry to hear. If your Computer (Settings/Accounts/Your Info/) is loggin in with the same email as your XBOX account than you should delete the XBOX Companion app (Repair/Remove
    programs
    ) and after a reboot you should reset the store like this:

    1. Go to Settings > Apps and then click on the Mirosoft Store
    2. Click on Advanced and then click on Reset or Repair
    And than use better the new
    XBOX (Beta) app
    !

    Hope this helps and please keep us informed
  3. StephenWimsey Win User

    JSON String Error

    Hello,

    I can log in to all microsoft websites. im logged in using my live account to post about the error.

    The account is fully active on my console also.

    I can launch a game, and immediately it allows me to sign in as my gamertag, however, i cannot sign in to any Xbox App, including Gamepass on the PC or the console companion.
  4. JoshHendrickson1 Win User

    Xbox application anomoaly

    Sorry for my absence and delayed response been a very busy summer. But I would like to report that setting up a local test account didn't change the function of the xbox app. While logged into the test account the xbox app behaves the same way. Will not let you sign in and seems to refresh the app window when clicking sign in. I've also done all this before myself and again while working with microsoft support over the phone. Another test I've done is make and log into my microsoft account on my son's computer right next to me. While on his pc I have absolutely none of these issues with the xbox app. signs in no problem fully fucntional.
  5. HomeOnD Win User

    Xbox App for PC - Wrong Email Address, Can't Change Account

    Appreciate the quick response.

    While I was on with support, my daughter (back from school and owner of my original Xbox One) found the solution, convoluted as it may be.

    Both the Console Companion app and the Xbox Beta app were defaulting to my wife's email and requiring an account set-up before they would go further (Sign, Settings, Need Help? - all brought back to create a new Live account screen) - all, that is, except
    for trying the grayed-out Go Back button on the bottom left of the Console Companion "Create Account" screen.

    Clicking that brought up a number of options, including using my Microsoft/Live account instead. Tried that, it logged me in to the Companion (took a couple tries for some reason), but once the Companion app was signed in properly, opening the Xbox Beta
    app showed it to also be logged into the correct account (mine).

    Still unclear by there's no "Sign Out" or "Have an Existing Account" prompt - pretty basic functionality missing...but up and working now.

    Hope this helps anyone else with a similar issue.
  6. TrentSpecht Win User

    File System Error (-2143322101) When Opening Minecraft Launcher

    Hi, Jesse. I can't remove that account as it is the primary user account on my PC. I have logged into a "Local Account" to try and fix the problem, but it has persisted. The Xbox Console Companion app is currently logged into the account that I purchased Minecraft on in 2019 so that is not the problem. I am also logged into the account that I purchased Minecraft with on the Microsoft store.
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Xbox Companion app signs in while im logged into local account but not with my Microsoft...

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