xbox companion app connection issues

I had the same issue, but found a way around it.

I unlinked Facebook completely on the Xbox companion app on my PC.

I then downloaded the Xbox app onto my phone and connected it using the phone app. it connected fine and the Xbox companion app on my pc then updated with my Facebook linked to it with no further problems. works fine now

Are you able to sign in on the Xbox Console Companion App or the Xbox (Beta) app? The Console Companion app has a section under Settings > Network (in the app) that will let you know the network status and if there are any issues connecting to Xbox Live.
Can you let us know what it says in there?

Hello, KAT_94. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please double check if you are connected with the same account on Xbox App, Xbox Companion App and your Xbox One console?

If you're connected on the three apps with the same account, please try this:

Go to Start > Settings > Apps & Features > Apps > Search for Xbox App and Xbox Companion App > Advanced Options > Repair. Do the repair for both the Xbox App and Xbox Companion App.

Restart your computer and login on Xbox App and see if you can use Xbox Companion App without this issue.

Hello MikeHellstone

Did you switched it to available ? Please Check this one:

support.xbox.com/.../xbox-companion-help

Which Phone are you using ? There is an issue with HTC Phones that you cant have a Data-Connection and a Wireless-Connection at the same time ....

Do not get me started on that **** steaming pile of ****.

9 out of 10 times I try to use the android app it tells me it's unable to connect and to try again later.