Xbox Companion App - cannot hear people in party chat

the double audio im hearing is coming from the companion app on my pc that im using to stream from my xbox. its not from streamlabs. im getting the audio from my xbox and my pc via the companion app. but im using the companion app to use party chat to
talk. so i cannot mute it because it then mutes the party chat audio and im not able to hear my party.

To be sure, are you using the Xbox app or the Console Companion App? Party chat has been discontinued for the Console Companion App.

Hi AustinM2,

Thank you for posting on the Xbox forums. I'd be happy to help.

Are you streaming to Twitch directly from the Twitch app on the Xbox? Or are you streaming your Xbox One to your PC through the Xbox Console Companion app? Are you using party chat on the Xbox, or a party through the Xbox Companion app?

What you are describing is by design using the Xbox Live party chats because the servers for the chat are separate from the in-game chat servers. Xbox Live parties effectively mute in-game chat, and mute yourself from in-game chat as well because as I mentioned
previously, party chats and in-game chats run on different servers. Xbox Live parties are more private channels for chatting with friends, so the muting aspect is by design. I believe this is why many Twitch streamers use Discord since you can hear both the
Discord chat and in-game chat at the same time.

That is not the issue. He is on xbox and can talk normally until I join the party from my pc, at that point he can no longer hear people and people cannot hear him. I however can hear people and they can hear me. It is just one person that cannot use party
chat if i join on my pc.

I stream using the OBS software and capture the Xbox Companion App. Regardless, if i were to attempt to use the app as intended to wirelessly stream the Xbox on my laptop, I am unable to hear the in-game chat of certain games. I do not know if this falls
more on the shoulders of the game developers or is an issue with the Xbox and the Xbox Companion App.

If I were to utilize the Twitch app on the Xbox I experience issues with in-game chat as well. I have to set up a private party then re-enter game chat for it to work and the in-game chat is still not broadcasted to the twitch network. Party chat is broadcasted
when others include their audio voluntarily, but there doesn’t seem to be a way for in-game chat to be given the same option.