Xbox.com web site error code: 8861442e-3e7a-4d5f-ae71-c60241640574

LuminarySiren03 · Feb 10, 2015

Hi, just joined new to xbox and trying to take out free 30 day trial for xbox live , , the different options come up i select free 30 day and press next and all i get is it circling , it doesnt go to payment , so i refresh and this error code comes up
and tells me to go errorhelp , how do i get my 30 free live ???? please help .

:)

ResonantEcho68 · Feb 10, 2015

Xbox.com web site error code: 805a8011

I *JUST* started getting this error code when trying to access the store or games application on my Nokia Lumia 920. Any resolution to this besides hard reset?

As mentioned, I first noticed this last night when I had a notification on my store live tile that an application update was available (showing a "1"). When I touched the icon to download the update that's when I got the 805a8011 error. It said to log in
to XBOX.COM to fix it. However, no problem there. I then went into the game application, swiped to the right to view my profile and got the same error.

I reset my account password this morning, but it did not fix. Removed two step verification as well.

Very annoying.

ConstantPick721 · Feb 10, 2015

Xbox.com web site error code: xxxxxxxxxxxxxxxxxx

my redeem code is not working

Mister Beep · Feb 11, 2015

Hey there LuminarySiren03!

Sorry to hear about the code issue! I moved your thread to the proper Xbox 360 support forum for better visibility.

In order to have this free month of Xbox Live Gold, you will need to fill out your permanent billing info at commerce.microsoft.com. If the issue persists after adding your billing information,
contact our chat or phone support agents through our Contact Us page so they can have a look.

Mister Beep

Hey there LuminarySiren03!

Sorry to hear about the code issue! I moved your thread to the proper Xbox 360 support forum for better visibility.

In order to have this free month of Xbox Live Gold, you will need to fill out your permanent billing info at commerce.microsoft.com. If the issue persists after adding your billing information,
contact our chat or phone support agents through our Contact Us page so they can have a look.

ResonantEcho68

I *JUST* started getting this error code when trying to access the store or games application on my Nokia Lumia 920. Any resolution to this besides hard reset?

As mentioned, I first noticed this last night when I had a notification on my store live tile that an application update was available (showing a "1"). When I touched the icon to download the update that's when I got the 805a8011 error. It said to log in
to XBOX.COM to fix it. However, no problem there. I then went into the game application, swiped to the right to view my profile and got the same error.

I reset my account password this morning, but it did not fix. Removed two step verification as well.

Very annoying.

Mister Beep

Hey guys!

Sorry to hear about the Windows Phone issue! I moved the thread to the proper Xbox support forum for better visibility.

Try these steps below, and if you continue to experience this issue, please create a new thread.

1. Verify your Windows Phone's storage is not full or close to full. Make enough room on your phone if you are closed.

2. Ensure the date and time settings are correct.

3. Factory reset your windows phone.

Navigate to Settings.
Select About.
Select Reset your Phone.

DYLANTHOMSON16

I have the Nokia Lumia 630 and I am having the same trouble with mine too getting the same code every time I try to go in too my app store

Mister Beep

Hey there IdleViper!

Sorry to hear about the code issue! I moved your thread to the proper Xbox One support forum for better visibility.

In these scenarios where you're experiencing issues removing a payment option on your billing account, contacting our chat or phone support agents through our Contact Us page
is the best avenue of support to take.

Feel free to post back and let us know how it goes!

Xbox.com web site error code: 8861442e-3e7a-4d5f-ae71-c60241640574