xbox.com sign in issues

GustavAndersson3 · May 3, 2020

xbox.com sign in issues

I can't click the sign in button, even when i somehow managed to sign in, I click on the settings button on the profile, it just brings me to the support page to change your child's xbox privacy settings.

https://support.microsoft.com/en-gb/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

I click on xbox setting link, it brings me back to the same page linked above

This website is so garbage, I expected better from a multi million dollar company and not a garbage website that you can't even sign in to

I want to change the parental control settings, but i can't because I can't even access the settings page, this account was created days ago without me changing any settings, but somehow, it has parental control when I play forza horizon 4

:)

XBF Brad A

Hello all,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.

Thanks,

Brad

{Parity}

Try clearing the cache and cookies on your browser. That will many times help the login issues.

SleepMC

I know what settings to change but when i go to the xbox website to fix the settings it wont let me sign in. Also I dont have an xbox.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

First, please sign in to https://account.microsoft.com/profile, from there click on "Go to Xbox profile".

Kindly try using a different browser as well.

XBF Crystal P

Hi there Southern,

Thanks for the reply.

I recommend to try the following article:
Troubleshoot changing online safety or privacy settings on Xbox One.

sign into the Parent Microsoft account on the Xbox
Xbox Button > System Tab > Settings
Account > Family
Choose the child profile > Privacy & online safety > Xbox Live Privacy

Try this out and let us know the results .

xbox.com sign in issues