xbox.com Privacy & online safety settings for children added to family

malthraus · Dec 28, 2015

I have added my children and when I go to the account.xbox.com/en-us/settings page to manage their privacy and security settings, I can see their gamerpics but I cannot click on them to actually manage any of the settings... What am I doing wrong?

Thanks

Jon

:)

XBF Chris J · Dec 28, 2015

Child account with no parent account

Hello there,

Thank you for bringing this to our attention. In order to manage the privacy settings of a child account, you will have to add an adult account to the family first :

Add members to your Microsoft family

You will need to add this child account to an adult accounts family. you can then follow the instructions on this link to manage the child account's privacy settings :

Xbox One online safety and privacy settings for parents and children

Hope this helps!

Norrissa · Dec 28, 2015

Xbox family trouble

Privacy and online safety settings can also be managed online through
http://account.xbox.com under Security, family & forums by selecting Privacy settings in the Privacy and online safety category. Here you can manage several profiles from one location.

ImpairedRoom227 · Jan 13, 2018

my fortnite is not working

ImpairedRoom227

my fortnite is not working

Jesse E'

Microsoft considers all accounts below 21 years as child accounts and the privacy settings page in inaccessible for them by default.

To change your privacy settings you'll need a parent/adult account. They'll need to add you to their family group as "Member", then go into that page and enable those settings for you.

The details are outlined here under the "Manage settings on Xbox.com" tab and "Manage a member's online safety and privacy settings" sub-tab.

https://support.xbox.com/en-US/help/family-onli...

Jesse E'

Microsoft considers all accounts below 18 years as child accounts and the privacy settings page in inaccessible for them by default.

To change your privacy settings you'll need a parent/adult account. They'll need to add you to their family group as "Member", then go into that page and enable those settings for you.

The details are outlined here under the "Manage settings on Xbox.com" tab and "Manage a member's online safety and privacy settings" sub-tab.

https://support.xbox.com/en-US/help/family-onli...

XBF Chris J

Hello there,

Thank you for bringing this to our attention. In order to manage the privacy settings of a child account, you will have to add an adult account to the family first :

Add members to your Microsoft family

You will need to add this child account to an adult accounts family. you can then follow the instructions on this link to manage the child account's privacy settings :

Xbox One online safety and privacy settings for parents and children

Hope this helps!

Nursemorph

It sounds like you need to alter your childrens' account privacy settings so that only friends can contact them..this should stop this person from contacting them (I would hope anyway). You should be able to do it either on the console or via the Family app thing:

https://support.xbox.com/en-SG/help...e-online-safety-and-privacy-settings-xbox-one

xbox.com Privacy & online safety settings for children added to family