Xbox.com doesnt recognize I bought the game

Discus and support Xbox.com doesnt recognize I bought the game in XBoX Games and Apps to solve the problem; Hello, I bought Halo Wars 2, with all DLC, a while back and now that its available for play anywhere I wanted to add it to my PC. I went online and... Discussion in 'XBoX Games and Apps' started by xXRedeamedXx, Jun 13, 2018.

  1. xXRedeamedXx
    xXRedeamedXx Guest

    Xbox.com doesnt recognize I bought the game


    Hello,

    I bought Halo Wars 2, with all DLC, a while back and now that its available for play anywhere I wanted to add it to my PC. I went online and can see I have all the DLC purchased but the game itself shows that I need to buy it again. Please help me get this
    fixed.

    Thanks



    :)
     
    xXRedeamedXx, Jun 13, 2018
    #1
  2. clydoudou
    clydoudou Guest
    microsoft point stolen

    hello guys,i'm new to the forum and im having difficulty after buying a game, bought a game with points and i tried many time to download it n it doesnt want to. it says the region im in doesnt recognize it. but it already took the microsoft points out of
    my account, how can i get my points back? thanks
     
    clydoudou, Jun 13, 2018
    #2
  3. StuartATrueRed
    StuartATrueRed Guest
    Generally Frustrated Since Thursday

    Hi, it's probably because you never bought the game. Hexic HD was the free game that was already installed on every Xbox 360 when bought. To get the Xbox One to recognize you have the game, you have to goto the xbox marketplace on either Xbox 360 or xbox.com
    purchase it from there (Don't worry you will not be charged).
     
    StuartATrueRed, Jun 13, 2018
    #3
  4. Frizio I iB
    Frizio I iB Guest

    Xbox.com doesnt recognize I bought the game

    Hey there Xbox.com doesnt recognize I bought the game :)

    try to contact the official support team, so they can check your account situation Xbox.com doesnt recognize I bought the game ;)

    bye
     
    Frizio I iB, Jun 13, 2018
    #4
  5. Frizio I iB Win User

    Xbox.com doesnt recognize I bought the game

    Hey there :)

    try to contact the official support team, so they can check your account situation ;)

    bye
  6. StuartATrueRed Win User

    Generally Frustrated Since Thursday

    Hi, it's probably because you never bought the game. Hexic HD was the free game that was already installed on every Xbox 360 when bought. To get the Xbox One to recognize you have the game, you have to goto the xbox marketplace on either Xbox 360 or xbox.com
    purchase it from there (Don't worry you will not be charged).
  7. ChristianMeister1 Win User

    LEGO Star Wars: TCS saving data

    There is no saved date. I tried reinstalling it. Same thing. When i log into the game, it doesnt recognize a profile!
  8. SGT MARKHAM Win User

    Xbox.com doesnt show...

    Perfect example is my info box to the left of this thread. I havent played GTA 5 in weeks. My score seems to gradually update though...
  9. NameLipsKarem Win User

    Xbox.com doesnt show...

    They haven't gotten it working yet. I've been playing a lot of BF4 and you can see my history is completely blank.

    It's updating gamer score though.

    Remember, we're not "early adopters" we're "free range beta testers."
Thema:

Xbox.com doesnt recognize I bought the game

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