Xbox code doesn't work

Discus and support Xbox code doesn't work in XBoX on Consoles to solve the problem; I just purchased a one month xbox gold subscription and when I enter the code it says there is an error and to come to error help... Discussion in 'XBoX on Consoles' started by the dog king64, Jul 6, 2017.

  1. the dog king64
    the dog king64 Guest

    Xbox code doesn't work


    I just purchased a one month xbox gold subscription and when I enter the code it says there is an error and to come to error help

    :)
     
    the dog king64, Jul 6, 2017
    #1
  2. Alliance United
    Alliance United Guest
    code doesn't work!!!

    Hi,

    To help you better, can you provide detail on the redemption code; such as Xbox Live membership, Gift card, game content?
     
    Alliance United, Jul 6, 2017
    #2
  3. xMG Candy Sack
    xMG Candy Sack Guest
    code doesn't work!!!

    code will not work wondering how to get a new one???
     
    xMG Candy Sack, Jul 6, 2017
    #3
  4. WPAK
    WPAK Guest

    Xbox code doesn't work

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at http://billing.microsoft.com and also check http://account.microsoft.com/services for any outstanding amount issues, these need to be
    sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at Contact Us | Xbox Support they can do a more indepth look into this issue.
     
    WPAK, Jul 6, 2017
    #4
  5. WPAK Win User

    Xbox code doesn't work

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at http://billing.microsoft.com and also check http://account.microsoft.com/services for any outstanding amount issues, these need to be
    sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  6. Smwutches Win User

    Code doesn't work

    What error message/code do you receive when you try entering the code? Does your account region match your physical location? That game is region locked. So in order to download it, your account region has to match your physical location and you have to
    be in a region where the game is available for download.
  7. WPAK Win User

    CODE DOESN'T WORK

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  8. Mister Beep Win User

    Code doesn't work

    As Smwutches stated, this may be related to a region error. If your account region is not set to the region you're currently physically located in,
    using our Xbox Live Account Migration Tool will be the next best step.

    Let us know how it goes!
  9. Alliance United Win User

    code doesn't work!!!

    Hi,

    To help you better, can you provide detail on the redemption code; such as Xbox Live membership, Gift card, game content?
Thema:

Xbox code doesn't work

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