Xbox Cloud - Network may be experiencing some problems

Ensure you are connected on 5Ghz....Smart Hub has a tendancy to pick stability over speed. That said, I had a very laggy experience on my Nexus 7 but no problem on my S10+ so it may be hardware limitations.

Hello im Daniel, it might truly just be your network or it can also be your android device. To run the program the android device is probably to weak to run it also if you don't have a proper network that also can be a big deal towards why there are problems.

Thanks for the suggestions guys. I suspect it’s the Nexus 7 being under powered although I’m not sure why, it’s only got to stream and respond to controller inputs? My network is fine - fast down and up speeds, Xbox is wired over ethernet, using the 5GHz
wifi channel etc. I don’t have another Android device to test it on - might be time to invest in a new tablet, but I do love my Nexus 7...

Hello Rekorb Neb,

Thank you for posting in the Microsoft Community.

We understand that you're experiencing some issues with Xbox Cloud games. We apologize for any inconvenience this may have caused you. Please note that Xbox Cloud games are still in beta testing and we are constantly working to improve their performance and stability. Some issues may arise during this phase, but rest assured that our team already knows them and is doing their best to resolve them as soon as possible. We appreciate your patience and understanding as we continue to develop this feature.



Some of the possible causes of the issues are high demand, network congestion, or server maintenance. We recommend that you check the Xbox status page for any updates or service alerts. You can also try some troubleshooting steps such as restarting your device, clearing your cache, or using a different network connection.

Please see: Troubleshoot problems with cloud gaming | Xbox Support



We hope this helps and we thank you for being part of the Xbox community. If you have any further questions or feedback, please let us know. We are here to assist you.

I had similar issues when playing Xbox Game Pass cloud services on my android phone as well. Trying to screencast wirelessly significantly affects image quality. After buying a USB C to HDMI adapter, and the Samsung Dex app integrated into the phone, game
play improved significantly. Know I have no lag while playing Xbox cloud services on my android device. Here is the link to the

USB C to HDMI adapter.