Xbox Cloud Gaming on iPad not detecting controller

Hi Sean!

Since you're using an iPad, it's recommended that you use a Safari browser. Google Chrome may not work correctly because it's currently not optimized or not supported yet based on this link here https://support.xbox.com/help/games-apps/cloud-...

Its not the 'Recon Hybrid Game Controller' , My controller is the Turtle Beach Recon Controller and whenever I plug it in it doesnt detect it on XBOX cloud gaming. My controller works on normal games but it doesnt detect on Xbox cloud gaming .

Thanks. Actually I want to disable touch and use a controller instead but my iPad doesn’t read the controller while on cloud gaming. I’m trying to use ps4 controller.

I also tried Nintendo pro controller and it was the same. Once I launch the fortnite on cloud gaming it does not read the controller. I used Safari on my iPad mini and chrome and also edge and nothing worked. Is it true that for web gaming only Xbox controllers are compatible?

unfortunately that doesn't help either. I have borrowed my friend Xbox One Series X controller and same thing happened. The game Redfall does detects the controller but keep changing it to keyboard and mouse and can't use the controller it's just bad game port and again I have tried the game on Cloud Gaming the game detects the controller and functions right but when downloading the game it doesn't.