Xbox Cloud doesn't work on the Xbox Windows App

You forgot switch pro it cam play in cloud via the xbox app or install on Windows 10 on it

And the Logitech cloud device works too

sadly im not playing using cloud. running directly from Xbox app on windows pc with forza downloaded.

all the info you have given me doesn't seem to exist and my controller is nowhere to be seen on Xbox app.

maybe steam and PlayStation has well and truly dominated Xbox lol.

Hello.

Are you guys at MSFT serious with this answer?

you havent actually provided any sort of input or update on the XBOX App, rather you are saying that in all things just reinstall the entire OS.?

this is a real joke, you have 1000s of posts about the XBOX App and issues with downloads not working, this is a for a PAID SUBSCRIPTIONS SITE.

At the very least you could do it not copy/paste the same (incorrect) troubleshooting information and raise the issue with the XBOX Product Group noting that it doesnt work for many thousands of users.

Start to act like you case about your clients, it would help, rather than canned answers that show no interest in actually fixing / finding the issue.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

HEy 형 김1, how are you today? Hope you're well.

형 김1, There are a few things we could try:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

I had the same problem and the only solution (not perfect but works) is to disconnect my account Xbox (on my session of Windows) on Xbox(beta) app and connect an other account. The Xbox (beat) app recognise the Xbox profile (gamertag) for different save,
normally ans sync with the Cloud.

Like you, if i use 2 windows session, the Xbox (beta) app want to download again the same game.