Xbox Classic Gamertag..

I'm trying to change my classic gamertag which is the one you see in games. My classic gamertag got changed and my Xbox One and Xbox App gamertag stayed the same (the Xbox One gamertag is the ones they added with the new gamertag system).

My Xbox One gamertag is different to my in-game gamertag and I want my classic gamertag to be changed. You can only change your classic gamertag on the Xbox One console, I have tried using the other ways and you can only change your Xbox Gamertag, not your
classic gamertag.

The reason I want to change my classic gamertag is that the classic gamertag can be fifteen characters and the Xbox One gamertag can only be 12 characters. If I use the other ways to change my gamertag it limits me to 12 characters and sets both my gamertags
to that.

You actually show as having a classic gamertag and a new gamertag. So some areas will still show the old gamertag (classic gamertag).

To use your classic gamertag instead of the modern gamertag on Xbox, you can follow these steps:

Sign in to your Xbox account: Go to the Xbox website www.xbox.com and sign in with your Microsoft account credentials.

Access your profile settings: Once you're signed in, click on your profile picture or avatar in the top right corner of the page. From the dropdown menu, select "Profile" to access your profile settings.

Edit your gamertag: In your profile settings, look for the option to edit your gamertag. The exact location and wording may vary depending on the current layout of the Xbox website. It might be under a section like "Customize Profile" or "Edit Gamertag."

Choose the classic gamertag option: Within the gamertag editing section, you should have the option to switch between the modern gamertag and the classic gamertag. Select the classic gamertag option.

Save your changes: After choosing the classic gamertag option, save your changes by following the prompts or clicking the appropriate button. Make sure to review any confirmation messages or additional information provided during the process.

Please note that the availability of the classic gamertag option may depend on various factors, such as the region, account history, and account type. If you don't see the option to switch to the classic gamertag, it's possible that it may not be available for your account.

That is normal

As that is your classic gamertag.and the new one is your current gamertag

You can change the classic under customize.my gamertag. Under your account settings

This is because.not.all games .support the new gamertag system

If you had done it on a xbox one or higher console you would've been given an option to customize your classic upon creation of the new one

Hello, My name is David. I am an independent advisor, happy to help you today.

I understand that you would like to align or remove your "modern gamertag" to match your "classic gamertag" on Xbox. Unfortunately, due to certain limitations and restrictions, it may not be possible to achieve the exact desired outcome. Here are a few points to consider:

Character limit: The "modern gamertag" has a character limit of 12, while your "classic gamertag" exceeds this limit. This means you won't be able to directly change your "modern gamertag" to match your "classic gamertag" if it exceeds 12 characters.

Cloning or duplicating gamertags: Currently, there is no feature or option available to clone or duplicate a gamertag from one account to another. Each gamertag on Xbox Live must be unique, and it's not possible to have two identical gamertags associated with a single account.

Removing the "modern gamertag": If you want to remove your "modern gamertag" and keep only your "classic gamertag," unfortunately, it's not possible to remove the "modern gamertag" entirely. Every Xbox account must have a unique gamertag associated with it. However, you can choose not to use or display the "modern gamertag" and primarily use your "classic gamertag" instead.

Best regards.