Xbox claiming connected Ethernet Broadband is not set up, please help

Discus and support Xbox claiming connected Ethernet Broadband is not set up, please help in XBoX on Consoles to solve the problem; Hello. So here's the deal, everything was fine yesterday, I could play games, browse, and download stuff with my Xbox One. But today. it claims that... Discussion in 'XBoX on Consoles' started by SudsiestOdin7, May 2, 2017.

  1. Xbox claiming connected Ethernet Broadband is not set up, please help


    Hello.

    So here's the deal, everything was fine yesterday, I could play games, browse, and download stuff with my Xbox One.

    But today. it claims that I'm not connected despite using a wired connection to my working router; if it wasn't working, I wouldn't be able to make this post.

    I've already tried removing my profile(can't reload that in until it decides it's connected to the internet), hard 8 second power button press--power cord disconnection restart, restarting my router, clearing Xbox One's MAC Address, and setting all my Xbox One
    network settings to automatic.

    I'm at a loss as to what the problem is now, if you have any ideas on fixing this, let me know.

    :)
     
    SudsiestOdin7, May 2, 2017
    #1
  2. liamslardies
    liamslardies Guest
    cant connect my BT youview tv box

    Hi folks just wondering if anyone can help. I have just changed back to bt broadband set up the router alls fine internet connected great. Set up the youview box no problem, but cant get it so i can watch through the xbox one. It just says we have lost your
    signal. Is this a compatability issue or am i missing something. Help appreciated please.
     
    liamslardies, May 2, 2017
    #2
  3. Amazin Grace
    Amazin Grace Guest
    Xbox One - Wired connection help

    Just booted up my Xbox this afternoon and noticed I was not connected to Live. I've been connected directly through ethernet for the entire time I've had this Xbox and I've never had an issue with this before. I've checked the connection, made sure nothing
    is loose, etc. Other devices work just fine, but when I log into the network settings in the Xbox,it says it is not connected and that I need to "Plug in an Ethernet Cable, or set up a wireless Network." I've set up the wireless network and it logs me in just
    fine, but I really prefer being online through wired connection for speed reasons. Has anyone experienced anything like this before? Please help!
     
    Amazin Grace, May 2, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Xbox claiming connected Ethernet Broadband is not set up, please help

    Hey there!

    Sorry to hear the connection troubles. Have you by chance had a chance to test a different Ethernet cable to see if there's any change?
     
    Mister Maka, May 3, 2017
    #4
  5. 3 different cables in fact, all of which work with all other ethernet cable compatible devices. So far, my Xbox One simply refuses to acknowledge them.
     
    SudsiestOdin7, May 3, 2017
    #5
  6. Mister Maka
    Mister Maka Guest
    Thanks for the details SudisiestOdin7!

    Are you able to try bypassing your router and plugging directly into your modem to see if there's any change? It's sounding like it might be an issue with your Ethernet port, but keep us updated.
     
    Mister Maka, Nov 1, 2018
    #6
  7. Mister Maka Win User

    Xbox claiming connected Ethernet Broadband is not set up, please help

    Thanks for the details SudisiestOdin7!

    Are you able to try bypassing your router and plugging directly into your modem to see if there's any change? It's sounding like it might be an issue with your Ethernet port, but keep us updated.
  8. Mister Maka Win User

    Xbox claiming connected Ethernet Broadband is not set up, please help

    Hey there!

    Sorry to hear the connection troubles. Have you by chance had a chance to test a different Ethernet cable to see if there's any change?
  9. SudsiestOdin7 Win User

    Xbox claiming connected Ethernet Broadband is not set up, please help

    Hey there!

    Sorry to hear the connection troubles. Have you by chance had a chance to test a different Ethernet cable to see if there's any change?
    3 different cables in fact, all of which work with all other ethernet cable compatible devices. So far, my Xbox One simply refuses to acknowledge them.
  10. Scarykarl Win User

    Xbox One Start-Up Problem

    No issues with internet connection on other devices. Connected via ethernet to fibre broadband.
  11. T&A# Win User

    Broadband connection

    I meant connecting it via broadband cable, because if i connect the ethernet cable, then it doesn't operate that fast and ends up disconnecting me from an online game
Thema:

Xbox claiming connected Ethernet Broadband is not set up, please help

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