Xbox Chat Issue (Mic Icon Always On Even When Unplugged)

Hey all!

Thank you so much for the information you have all provided. We have collected all of the information we need, and the proper teams are still hard at work to get this issue resolved.

Unfortunately we do not have an ETA on a fix, but as soon as we get an update, we'll post it up in here.

We completely understand how frustrating this issue is, and we appreciate the continued feedback provided in this thread.

This still isn't fixed. Just joined a party with one of my friends and he was muted, and I am unable to unmute him. Unmute in party does nothing. View profile and unmute will switch to mute, but backing out and viewing profile shows unmute again. We switched
to game chat and I can hear him fine.

I think last time we played I muted him because his mic was buzzing, and he left party before I ever unmuted him. This seems to be an xbox live issue, and in 3 years it still hasn't been fixed.

I just stumbled across this mic issue and it does not seem like you Microsoft are willing to help any longer?

I started experiencing this issue about a week ago and I have read through this entire forum with no avail for a solution. I have tried both regular Xbox headsets and 3.5mm jack headphones nothing works am I basically understanding I should throw my Xbox
in the garbage because Microsoft couldn't fix this issue over the course of 3 years

Yes! I am having the same problem. I got my Xbox One S a couple days ago and the mic doesn't work. I can hear everything, but no one can hear me. Everyone in game chat can see my mic symbol. I have tried using apple headphones for a mic doesn't work. Bought
adapter for my Xbox 360 turtle beaches doesn't work. I have tired all the things listed, but still no speech will go through ANY mic. It sounds like I am doing something wrong or Microsoft is having a glitch of some kind. If there is this many people having
similar problems then something is up. I'm glad that I am not the only one with this issue.

So i've been playing mostly single player games for a year and a half or not joining chats for multiplayer until now and realized the same thing that my mic was not going through in party chat. There were times i was able to talk if i turned the jack, or
w/e it's called, into the perfect position, but if i moved the controller, i went back to being unable to be heard. I can hear everyone else perfectly though. I bought a new headset and a new controller, still same problem. Due to laziness, and not wanting
to get up to get my headset and try again, i pulled my ear buds that came with my Samsung Galaxy S7 and plugged those in to my controller. The ear buds, also having a mic, actually allowed me to listen perfectly and talk perfectly in party chat........ Not
sure if this can help anyone else having chat problems, but you can try. I'm wondering though why these buds work but not my two Turtle Beach headsets.