Xbox charging me for a year without permission

Discus and support Xbox charging me for a year without permission in XBoX Sales and Promo to solve the problem; I bought a 12 month gold giftcard last year its ran out now butxbox has tried to take 49.99 without permission soits past due but the service wont let... Discussion in 'XBoX Sales and Promo' started by LeightonWilliams3, Mar 25, 2020.

  1. LeightonWilliams3
    LeightonWilliams3 Guest

    Xbox charging me for a year without permission


    I bought a 12 month gold giftcard last year its ran out now butxbox has tried to take 49.99 without permission soits past due but the service wont let me redeem my new code as iapparenly owe them can someone help???

    :)
     
    LeightonWilliams3, Mar 25, 2020
    #1
  2. steeledwand7664 Win User

    Xbox charging me for a year without permission

    You can also try and contact Xbox support at support.xbox.com/contact-us to see if they can cancel the past due so that you can then enter that code in.
  3. denis97g Win User

    Xbox charging me for a year without permission

    you'll have to pay the past due amount before you can redeem a code.
  4. CreepyMeat Win User

    Xbox Live Gold expired, won't renew

    Same problem with me but i canceled my auto renewal last year and xbox live turned it back on to charge me without permission. Now my account is suspended and i can't remove my credit card... good thing my credit card expired before they charged me 60$ that
    i cant afford at the moment.
  5. Smwutches Win User

    xbox charge before and without permission

    For help with billing issues, you'll need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. xTye Win User

    Secondary Account Charged Without Permission

    It sounds like billing information was added by someone. Microsoft wouldn't just add it themselves and then charge you.
Thema:

Xbox charging me for a year without permission

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