Xbox cash balances in different currencies.

Discus and support Xbox cash balances in different currencies. in XBoX Games and Apps to solve the problem; Hi everybody. Just enquiring if anyone has had a similar problem to me when moving around buying Xbox cash gift cards from other countries and how they... Discussion in 'XBoX Games and Apps' started by LikingHades, Apr 4, 2016.

  1. LikingHades
    LikingHades Guest

    Xbox cash balances in different currencies.


    Hi everybody. Just enquiring if anyone has had a similar problem to me when moving around buying Xbox cash gift cards from other countries and how they got around it. In the last few years I've lived in the UK where I opened the Xbox account; then moved
    to the US and now back in Ireland. I've got a few spare pennies in GBP but not enough to buy anything with so I've written that off. My problem is my USD. I've migrated accounts before and switched primary consoles and the like so I'm used to that but that
    isn't fixing the issue.

    My problem is that my Xbox account has a US Xbox gift card balance that would be handy right now that was never spent whilst there and but it seems like there's no way of using it in Republic of Ireland, it tells me my balance in EUR is empty and therefore
    I can't purchase anything. Has anyone "fixed" this to purchase DLC using non-native currency, is there something I might not be doing or is it one of those things I should just chalk up to experience? Thanks in advance for any advice.

    :)
     
    LikingHades, Apr 4, 2016
    #1
  2. Daft Badger
    Daft Badger Guest
    Im getting so many hate messages on XBL, forums, etc and dont have enough money to change my Gamertag.

    Depends on where you live.Different currencies for different regions.
     
    Daft Badger, Apr 4, 2016
    #2
  3. Rinzler860
    Rinzler860 Guest
    Pretty Neat

    How is this a bad idea you can use your power up card CASH BALANCE CASH BALANCE ON XBOX LIVE MARKETPLACE HOW IS THAT STUPID BETTER THAN USING YOUR CREDIT CARD AND SOMEONE STEAL YOUR INFORMATION.
     
    Rinzler860, Apr 4, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Xbox cash balances in different currencies.

    Sorry to hear it. The best suggestion I can offer is to call phone support. I have heard in the past that sometimes they may move an amount from one country currency to another but this doesn't happen often so don't be upset if it doesn't happen.

    2420758 (01) 2420758 or 1 800 509 186
     
    onyxishere, Apr 4, 2016
    #4
  5. Arminator
    Arminator Guest
    If the above suggestion doesn't work, and support is unable to transfer your balance:

    [quote user="LikingHades"]My problem is that my Xbox account has a US Xbox gift card balance that would be handy right now that was never spent whilst there and but it seems like there's no way of using it in Republic of Ireland,[/quote]

    That is (unfortunately) correct.

    I quote from the
    account migration page
    :

    [quote user="Account Migration FAQ"]

    Funds in your Microsoft Account
    The funds in your Microsoft account will not move with you, so be sure to spend your money before you change your account location.

    [/quote]

    What you COULD try to do (if you are again able to migrate your account to another country after a few months): Migrate your account back to the US. Purchase to your hearts content and spend all your money. Then migrate your account back to Ireland.
     
    Arminator, Nov 2, 2018
    #5
  6. Arminator Win User

    Xbox cash balances in different currencies.

    If the above suggestion doesn't work, and support is unable to transfer your balance:

    [quote user="LikingHades"]My problem is that my Xbox account has a US Xbox gift card balance that would be handy right now that was never spent whilst there and but it seems like there's no way of using it in Republic of Ireland,[/quote]

    That is (unfortunately) correct.

    I quote from the
    account migration page
    :

    [quote user="Account Migration FAQ"]

    Funds in your Microsoft Account
    The funds in your Microsoft account will not move with you, so be sure to spend your money before you change your account location.

    [/quote]

    What you COULD try to do (if you are again able to migrate your account to another country after a few months): Migrate your account back to the US. Purchase to your hearts content and spend all your money. Then migrate your account back to Ireland.
  7. onyxishere Win User

    Xbox cash balances in different currencies.

    Sorry to hear it. The best suggestion I can offer is to call phone support. I have heard in the past that sometimes they may move an amount from one country currency to another but this doesn't happen often so don't be upset if it doesn't happen.

    2420758 (01) 2420758 or 1 800 509 186
  8. Ricardo Lechuga Win User

    Microsoft Account Balance Not Available For Purchase

    Hi Omar! My name is Ricardo an independent advisor ready to help you with this situation!

    If your console it's in a different region than the region of the currency you added to your balance, that balance won't appear, you can only use the balance on the region of the currency you are adding
  9. smokeyosprey Win User

    ms points , purchased with cash/card and free ms points

    according to xbox helper , points were converted into currency and an expiry date was then put on all balances. due to expire june first 2015 .... however having said that ,if you go and buy a new cash card ( same as the old points cards) then that balance
    will not expire ... but be honest can we trust them ? when i bought my points i was assured they would not expire ...yet here we are
  10. Ricardo Lechuga Win User

    Show Microsoft Balance in store

    Hi AP4RK! My name is Ricardo an independent advisor ready to help you with this situation!

    This could happen if the account balance it's in a different currency from the region on the Xbox
Thema:

Xbox cash balances in different currencies.

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