Xbox captured deleted

RIPingPUMA · Apr 6, 2020

I have had lots of trouble with xbox capturds getting deleted. I have recorded many many clips over the last 3 years every one of them is deleted. And it's not cause I didnt upload them. It's because i never got the chance to upload them. My internet connection
is not stable so i do all my captures offline. When i switch to online all captures are automatically and instantly deleted. I just did a test seconds ago. I had 16 captures in my DVR while offline I went straight to settings and switched to online and went
straight back to the DVR all 16 clips are gone...everything is deleted! My xbox has 354gb available so storage is not an issue. The clips were perfectly playable while offline and now their gone! Nothing is in my upload queue! Xbox you need to fix your DVR
BS!!! I have owned this xbox for 4 years and every one of my clips has been deleted...I haven't reached out sooner because I figured this is something I could deal with...but recently I've taken some clips I really wanted to share. Currently I have 1 clip
from 3 years ago that I recorded while online and miraculously was able to upload before my internet timed out!

:)

Just a Volunteer

On your console Home Guide menu select Capture & share > Recent captures >Show all >Manage captures

That will show you your captures you have uploaded to the Xbox network. You can change this to captures on this console to show those captures.

If you change the look on screen to small icons (press 4 squares) you will have other options as well as a delete choice.

Looking at this screen outlay, on console captures will inform you if they have been uploaded to the Xbox network or not.

Captures on the console that have been uploaded to the xbox network can be deleted from the console if you want. Be aware that there is a finite available space on the console for captures that fills up very quickly if you make a lot of clips and/or screenshots.

Uploaded Captures on the xbox network can also be deleted.

I use the sort option and delete captures regularly from both my console and Xbox network to keep my captures manageable.

IbbyFadel

Will this delete my saved captures on xbox?

MorseyBaby

It sounds like when you connect online the server thinks it has more up to date content than your console itself. What location are you saving your clips to locally? Might be worth trying to save them to some kind of external disk.

RedCarGamer

See if they are still available in the hard drive. (Captures Menu - Filter for "Saved in console")

The best is to explain how works the capture system in xbox one. When you capture a screenshot or a clip the first thing that the console do is save locally, in the hard drive and then will automatically (if you have cloud space available) upload to xbox live
server. Even if you delete or xbox live deletes the capture, it will be always available locally in the hard drive.

Kimmy_24

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

There are multiple reports regarding this so this can be a temporary issue on the server. There are no official announcements yet from Microsoft but you can also try some steps that can help us that might help:

You can try changing your DNS. Go to Settings > Network > Advanced Settings > DNS settings > manual

Primary DNS: 8.8.8.8

Secondary DNS: 8.8.4.4

then check again.

You can also submit a report or check the server status from time to time through the link below:

https://support.xbox.com/en-US/xbox-live-status

Xbox captured deleted