Xbox Can't Update

Hello Blake,

Thank you for coming back to the forums. Glad to hear that your issue has been resolved! If you ever require further support, or would like to start a discussion, don't hesitate to create a new thread. We look forward to hearing more from you soon!

Thanks again.

Hello
BlakeWilliams1,

Thank you for replying back. In regards to your Xbox One not updating, have you tried the
Offline System Update solution? If not, I would recommend trying this as it should assist with resolving the issue for you. You
will need to make sure though that you have a USB of 4GB or greater before you begin. You will also need to
Format your USB to NTFS, which I have provided a link for to show you how to do so.

If you have any other questions or concerns please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.

The Offline system update requires a
6GB USB, not 4.

To the OP...

Are you using WiFi to connect your console to the router or wired ethernet?

If WiFi.. Try clearing the Alternate MAC address from Settings>Network>Network settings>>.

You should reset your Router/Internet, but first (if your Xbox is already shutdown) unplug your X1 and then reset Router/Internet, wait 5mins for full Router/Internet reboot and then plug your X1 back in, but don’t turn it on for about 5mins, then try
turning on and go from there😊👍

Whatever the problem was, it resolved itself the next day. I'm pretty sure we got IP banned for 24 hours for some reason, but I don't know why. My roommate couldn't get on either, but we could both get on around the same time the next day.