Xbox "Can't get Teredo IP address"

it says nat type unavailable also it says can't get a teredo ip address

I tested my multiplayer connecting and it says that I can't get a Teredo IP address.

I've been running into an almost identical issue for the past week. Hope we can get some answers/fixes.

Hello!

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Hi WilliamSalmeron, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, make sure that all the packs and add-ons required for the games are installed. To do so, please follow the steps below:

"1. In My games & apps, highlight the game Call Of Duty Cold War (but don't select it).

2. Press the Menu button on your controller, and then select Manage game and add-ons.

3. Select the game in the upper-right corner of the screen.

4. Choose Manage installation on [drive name]. This displays a list of items, including the base game and any available add-ons or game features.

5. Select the tickbox for each item that you want to install (or untick to uninstall).

6. Select Save changes."

Once you have to make sure that they're all installed it should fix the issue wherein the console is asking you to purchase it.

Now to fix the issue with your multiplayer connection please follow the steps below as per Xbox Support:

"Make sure your router has the latest update"

"Make sure your router has Teredo connectivity enabled."

Once done, perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.