Xbox can't get an IP address

Discus and support Xbox can't get an IP address in XBoX on Consoles to solve the problem; I moved back into my college dorm, and I've been trying to connect to xbox live for the past couple of days. Everytime I attempt to connect, though, an... Discussion in 'XBoX on Consoles' started by RickyRickyPTown, Aug 23, 2014.

  1. Xbox can't get an IP address


    I moved back into my college dorm, and I've been trying to connect to xbox live for the past couple of days. Everytime I attempt to connect, though, an error message pops up "can't get an IP address." I've used my university's internet service before, so
    I doubt it's on their end--plus my internet works fine when I'm on my macbook..the only problem occurs when I'm trying to connect to xbox live.

    --Anyways, I'm using a wired connection. I'm plugging the ethernet cord from the wall (a network jack) directly into the xbone. I've tried manually putting my ip address, subnet mask, etc in, but that doesn't seem to work. Any suggestions would be appreciated!

    :)
     
    RickyRickyPTown, Aug 23, 2014
    #1
  2. Can't get Teredo IP Address

    I've been running into an almost identical issue for the past week. Hope we can get some answers/fixes.
     
    The Lord Peanut, Aug 23, 2014
    #2
  3. lukecr4ft
    lukecr4ft Guest
    Can't get teredo IP address

    For the past few months my chat on Xbox has been bugging out and not connecting to parties, and its because my Xbox one can't pick up the teredo IP address. I have tried everything within reason which includes factory resetting my Xbox and nothing worked
    what do I do?
     
    lukecr4ft, Aug 23, 2014
    #3
  4. BobMcFly247
    BobMcFly247 Guest

    Xbox can't get an IP address

    Some college networks seem to have MAC filters enabled, so you may have to register your Xbox to the college network to be eligible to get an IP. Alternatively you may clone the MAC address of your macbook to the one by giving it to the one as alternative
    MAC. Give this a try.
     
    BobMcFly247, Aug 23, 2014
    #4
  5. PickproofPear7 Win User

    ***Help***Xbox IP Address inconsistent with router......

    Tried that.....Xbox can't connect to internet after manually changing the IP. Error reading "Cannot Get an IP Address"
  6. MissyQ Win User

    I need help for connecting to xbox live using my desktop with windows 7?

    That one I actually can't answer. Your friends may have set ups regarding their profiles and consoles that make it work like that. The IP address error is simply one of the things that is shown when the Xbox can't get an IP address. This is common when connecting
    through computers and phones, and can't really be helped since there's no way to log into those and give the Xbox an IP address. You are kind of running into 2 separate problems in this case... :( One being your location, the other being that the Xbox just
    doesn't seem to get an IP address from the ways you currently hook up anymore.
  7. The Lord Peanut Win User

    Can't get Teredo IP Address

    I've been running into an almost identical issue for the past week. Hope we can get some answers/fixes.
  8. XBF Leo G Win User

    Can't get a Teredo IP address.

    Hello!

    Thank you for bringing this issue to our attention. We recommend utilizing the article entitled

    I get an error message
    in order to resolve this issue. Once you open the article, select the error message that is appearing for the solutions to the issue. Be sure to let us know the results!
  9. Francia J. Win User

    Can't get a Teredo IP address.

    Hi WilliamSalmeron, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    To fix this, make sure that all the packs and add-ons required for the games are installed. To do so, please follow the steps below:

    "1. In My games & apps, highlight the game Call Of Duty Cold War (but don't select it).

    2. Press the Menu button on your controller, and then select Manage game and add-ons.

    3. Select the game in the upper-right corner of the screen.

    4. Choose Manage installation on [drive name]. This displays a list of items, including the base game and any available add-ons or game features.

    5. Select the tickbox for each item that you want to install (or untick to uninstall).

    6. Select Save changes."

    Once you have to make sure that they're all installed it should fix the issue wherein the console is asking you to purchase it.

    Now to fix the issue with your multiplayer connection please follow the steps below as per Xbox Support:

    "Make sure your router has the latest update"

    "Make sure your router has Teredo connectivity enabled."

    Once done, perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
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Xbox can't get an IP address

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