Xbox cannot keep internet connection

Discus and support Xbox cannot keep internet connection in XBoX on Consoles to solve the problem; Whilst using my X, no matter what time of day, no matter what i'm currently playing/using on the console it will suddenly, whithout warning drop... Discussion in 'XBoX on Consoles' started by SH Trident, May 2, 2018.

  1. SH Trident
    SH Trident Guest

    Xbox cannot keep internet connection


    Whilst using my X, no matter what time of day, no matter what i'm currently playing/using on the console it will suddenly, whithout warning drop internet connection complety.

    If i then go to the network settings and test for connection, ~20% of the time it will reconnect and the rest of the time it will state something like "no internet connection detected". Whilst in network settings, in the area where it states which services
    are having problems it reads "xbox/xboxone/Teredo" or similar.

    This problem affects no other devices in the house so i doubt its the actual internet/router.

    Any help is appreciated, if more info is needed, simply ask.

    :)
     
    SH Trident, May 2, 2018
    #1
  2. Bamford38
    Bamford38 Guest
    Rockband store down for anyone else?

    Yeah i had a problem with it too. Said it cannot connect to the servers. I thought it was just a problem with my internet connection.
     
    Bamford38, May 2, 2018
    #2
  3. crazychazzzz
    crazychazzzz Guest
    Need help with xbox live

    Hello
    I don't really understand what has happened to my xbox live account, but i cannot anymore connect my console to internet, though my laptop connects without any problems. More than that, i cannot visit any xbox or microsoft website to get help from there!
    I guess my account might have been hacked somehow. atm, i had my FIFA13 running, but i was using my laptop, so didn't really see what has happened there, it just said that it can no longer connect to live, and when i checked it, i could not connect to internet at all.
    I had no xbox-point (or whatever they are called) on my account, but i had my bank account connected to it.

    i tried visiting ms, or xbox web pages from the other browsers, not working either! and I cannot call to the call service, because I am in Finland and it is 9 a.m. here, unless someone knows 24/7 customer service number!

    so if anyone has any advises what should I do, and suggestions what might have happened, I would appreciate your help.
     
    crazychazzzz, May 2, 2018
    #3
  4. Mister Revised
    Mister Revised Guest

    Xbox cannot keep internet connection

    Hey there, can you give us some more info on the ISP and gateway/router that are in use? Please provide us with the make/model. Also how often is this happening? Is it at a regular interval or is it completely random?
     
    Mister Revised, May 3, 2018
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey SH Trident! Does the issue occur with a wired connection as well? Try out the steps in the

    Xbox One network troubleshooter     and see if they help get a more stable connection. Post back and let us know!
     
    Mister Cizl, Nov 1, 2018
    #5
  6. The Budah Win User

    Cant Log in

    I cannot get signed on to Xbox live at all. It just keeps directing me to my settings, my internet works, I am connected to the internet but it won't connect with xbox live
  7. Mister Cizl Win User

    Xbox cannot keep internet connection

    Hey SH Trident! Does the issue occur with a wired connection as well? Try out the steps in the

    Xbox One network troubleshooter     and see if they help get a more stable connection. Post back and let us know!
  8. Mister Revised Win User

    Xbox cannot keep internet connection

    Hey there, can you give us some more info on the ISP and gateway/router that are in use? Please provide us with the make/model. Also how often is this happening? Is it at a regular interval or is it completely random?
  9. Lostlemur427486 Win User

    Games (Disc or Digital) will not launch. Goes back to the Dashboard - No Error Code

    I am having the same issue since weds (10 jun). Console connected to internet but unavle to access any games or apps! Keeps saying cannot connect to service. Check internet. Internet check says its fine and connected
  10. David Robb2 Win User

    Internest issue

    Internet rebooted

    Xbox plug pulled

    Reset the xbox keeping games and apps so effectively a hard reset

    Nothing works at all, but will connect through my hotspot on my phone through the WiFi in My house, but when I try to directly connect to Internet just comes up "cannot connect"

    At a total loss n starting to get annoyed now😂
Thema:

Xbox cannot keep internet connection

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  10. Xbox cannot keep internet connection

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    Xbox cannot keep internet connection: Whilst using my X, no matter what time of day, no matter what i'm currently playing/using on the console it will suddenly, whithout warning drop internet connection complety. If i then go to the...