Xbox button doesn't work.

Discus and support Xbox button doesn't work. in XBoX on Consoles to solve the problem; While in game or Netflix or any app I cannot now press the Xbox button to go to my dashboard anymore. I can't even get the power off option to come up.... Discussion in 'XBoX on Consoles' started by RefutableThree5, Jan 11, 2016.

  1. Xbox button doesn't work.


    While in game or Netflix or any app I cannot now press the Xbox button to go to my dashboard anymore. I can't even get the power off option to come up. All that happens is if I press and hold it, it just turns off my controller.

    :)
     
    RefutableThree5, Jan 11, 2016
    #1
  2. Xbox 1 Controller A button doesn't work

    My son's Xbox-1 controller A button doesn't work. We bought a new controller, tired different game and nothing. All of the other buttons work but the A button. Any suggestions. Unplugged iit also.
     
    WaStEdCrOcOdIlE, Jan 11, 2016
    #2
  3. Philip1979
    Philip1979 Guest
    360 Slim Open Button Doesn't work

    I'd take it back to where you purchased it from and get a replacement.
     
    Philip1979, Jan 11, 2016
    #3
  4. Xbox button doesn't work.

    Unplug the power cord from the power brick for about 8-10 seconds. That resets the power brick and console so you can turn it on again.

    I have had this happen every once in a while and unplugging the power resets it.
     
    GrinningBread92, Jan 11, 2016
    #4
  5. My Xbox Updated yesterday and after it finished it completely turned off. I cannot get it to turn on. I've have unplugged it several times, and it is still not operational. Please Help!
     
    Dramacyde1906, Jan 11, 2016
    #5
  6. pfutsch
    pfutsch Guest
    Got the same Problem as RefutableThree5.

    When I'm ingame or in Netflix (doesn't matter) i can't get back to my dashboard.

    I hope to get a solution soon.....
     
    pfutsch, Jan 11, 2016
    #6
  7. pfutsch
    pfutsch Guest
    Oh, and the problem persists even though I unplug the power brick.
     
    pfutsch, Jan 11, 2016
    #7
  8. WPAK
    WPAK Guest

    Xbox button doesn't work.

    Hi there,

    do Not just unplug the power supply, that will not power the console off in a good way (Same reason why you should not just turn a PC off by unplugging power)

    Please press and hold the power button on the console for at least 10 seconds until you hear the console powering down. When the light on the power supply (So not the light on the console) turns orange and remains orange wait at least 30 seconds and then
    power the console on again.

    After that usually the Home button on the controller works again.

    Let us know the results
     
  9. pfutsch
    pfutsch Guest
    Hello again,

    thanks for the fast answer. Unfortunately this solution doesn't work. Still can't get to the dashboard with the Home Button. The Home Button works when I want to power the console.

    Hope you got another Opportunity to solve the problem.

    Thank you.
     
    pfutsch, Jan 12, 2016
    #9
  10. WPAK
    WPAK Guest
  11. {Parity}
    {Parity} Guest
    You might also take the batteries out of the controller and unplug it from the console for 5 minutes then replace the batteries with new ones. Then test the controller.
     
    {Parity}, Oct 31, 2018
    #11
  12. Skroig Win User

    Xbox Sign In Button Doesn't Work

    I had already tried that prior to posting. This didn't work.
  13. SammyVS Win User

    Xbox Sign In Button Doesn't Work

  14. SammyVS Win User

    Xbox Sign In Button Doesn't Work

    Press the Windows Button then type Services.

    Right-click over the Services App from the list of results.

    Then select Run as Administrator

    Scroll to the bottom and find the following services:

    IP Helper

    Xbox Live Auth Manager,

    Xbox Live Game Save,

    Xbox Live Networking Service,

    Gaming Services.

    Do this with each of the services listed above.

    Right-click over the service and select Properties.

    Find the Startup type section and make sure it’s set to Automatic.

    If the service isn’t started, click Start to start the services.

    Click Apply and OK to save changes.

    Then try logging in again.
  15. Skroig Win User

    Xbox Sign In Button Doesn't Work

    Again, already tried. Doesn't work.
  16. SammyVS Win User

    Xbox Sign In Button Doesn't Work

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Follow this path and delete the folders, restart your PC, log in to both apps again and see if that solves the problem.
    Open File Explorer.
    Navigate to the following:
    C:\Users\[your profile]\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
    Delete the Accounts and Cache folders.
Thema:

Xbox button doesn't work.

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