xbox button doe not display the guide

Discus and support xbox button doe not display the guide in XBoX Games and Apps to solve the problem; hi every one ! i have a problem. when i hit the xbox button, normally it should display the guide screen. but it doesn't. instead the screen is just... Discussion in 'XBoX Games and Apps' started by Romy Roberson, Jan 4, 2018.

  1. xbox button doe not display the guide


    hi every one !

    i have a problem. when i hit the xbox button, normally it should display the guide screen. but it doesn't. instead the screen is just going darker as if it were on the background, but the guide screen with all the running app or games is not displayed on
    the front screen. i also tried to hit the avatar button the leads to the guide but it is just the same. it really bothers me not to be able to use the shortcut to the other running apps. does someone has ever had that problem ? thank you for answering me.

    :)
     
    Romy Roberson, Jan 4, 2018
    #1
  2. STANNY08
    STANNY08 Guest
    Xbox One TV Features?

    The Xbox would display it's own sky tv guide, just as the HTC One does. Taking info from the internet it builds up the guide, then when selecting a program or channel it converts it to a signal which it then sends to the sky box, via infra red on the HTC One, and possibly via infrared or hdmi on Xbox One.
     
    STANNY08, Jan 4, 2018
    #2
  3. juan van
    juan van Guest
    HDMI Connection issue.

    Found this but you have to do it to the TV that is not displaying the image.

    corpocrat.com/.../fix-xbox-360-display-mode-not-supported-hdmi-problem

    Start Xbox and wait 1 min until it comes dashboard.

    Press XBoX Guide button

    Press RIGHT (2 times)

    Press DOWN (3 times)

    Press A (4 times)

    Now you will be in display settings in xbox (blindly)

    Press UP then A (see display comes back)

    If there is no display, again..

    Press UP then A (see if display comes up)

    There is another method in the comments - but I am not going to post all of it.
     
    juan van, Jan 4, 2018
    #3
  4. CAshoreline
    CAshoreline Guest

    xbox button doe not display the guide

    Exact same thing is suddenly happening to me. The sound of the guide loading is played, the screen dims, but the guide is not visible. It’s almost like it is appearing behind the dashboard. It’s also making it not possible to sign out or to access settings.

    What do we need to do to resolve this?

    For reference, I am on an Xbox One X
     
    CAshoreline, Jan 5, 2018
    #4
  5. RickT58
    RickT58 Guest
    I have the issue also.I tried three different controllers.

    XB1X. Elite controller. Started yesterday.

    Any help out there....?
     
    RickT58, Jan 5, 2018
    #5
  6. C0ZZM0
    C0ZZM0 Guest
    Hard reset is always my go to, just hold power button on the xbox until it shuts down.
     
    C0ZZM0, Jan 5, 2018
    #6
  7. RickT58
    RickT58 Guest
    Thanks for the tip... but it didn't work. I was hoping.
     
    RickT58, Jan 6, 2018
    #7
  8. lorvik
    lorvik Guest

    xbox button doe not display the guide

    I have the same issue now, can only play with 1 account. Screend arkens and no possible way to get to settings. If factory reset is the only way, and i have to download my games, AGAIN, will suck many balls!
     
    lorvik, Jan 9, 2018
    #8
  9. gswd
    gswd Guest
    I'm having the same issue. Haven't been able to find a fix or work around. Really a pain to have to shut down the console just to switch between Hulu and Netflix.

    I'm new to the forums. Do the developers monitor these threads? Or do we need to submit a ticket someplace?
     
    gswd, Jan 9, 2018
    #9
  10. gswd
    gswd Guest
    I just got off a live chat with support and they were able to resolve the issue. Here is what I had to do:

    Disconnect my controller (since mine was wireless I did the long press on the home button to get the 2 options of turning off the console or controller and selected controller)

    Then they had me power down the console (pressed the button on the front panel)

    Then, unplug the power supply for 30 seconds

    plug back in

    Power on the console

    Then power on the controller.

    It worked for me. Hope it helps someone else.
     
  11. lorvik
    lorvik Guest
    Hi guys, what worked for me.

    I opened Xbox One, did not sign in, since could not open settings, home button not working, i opened up tab "Xbox Tips & Features". There i opened "Xbox Assist", then go to "Fix", then press "Manage my account" then you can get to the settings part of the
    xbox. Then i moved to System tab, press "Console info" then "reset console", after which you get 3 options: "Reset and remove everything", "Reset and keep my games & apps" and of course "Cancel". I just pressed "Reset and KEEP my games & apps". Then you just
    set up your Xbox One as it were opened from a fresh box and the Home button started to work.

    Clearly this is an operating system problem, hope this does not happen again.
     
    lorvik, Nov 2, 2018
    #11
  12. RickT58 Win User

    xbox button doe not display the guide

    Hard reset is always my go to, just hold power button on the xbox until it shuts down.
    Thanks for the tip... but it didn't work. I was hoping.
  13. gswd Win User

    xbox button doe not display the guide

    I'm having the same issue. Haven't been able to find a fix or work around. Really a pain to have to shut down the console just to switch between Hulu and Netflix.

    I'm new to the forums. Do the developers monitor these threads? Or do we need to submit a ticket someplace?
  14. C0ZZM0 Win User

    xbox button doe not display the guide

    Hard reset is always my go to, just hold power button on the xbox until it shuts down.
  15. RickT58 Win User

    xbox button doe not display the guide

    I have the issue also.I tried three different controllers.

    XB1X. Elite controller. Started yesterday.

    Any help out there....?
  16. lorvik Win User

    xbox button doe not display the guide

    I just got off a live chat with support and they were able to resolve the issue. Here is what I had to do:

    Disconnect my controller (since mine was wireless I did the long press on the home button to get the 2 options of turning off the console or controller and selected controller)

    Then they had me power down the console (pressed the button on the front panel)

    Then, unplug the power supply for 30 seconds

    plug back in

    Power on the console

    Then power on the controller.

    It worked for me. Hope it helps someone else.
    Hi guys, what worked for me.

    I opened Xbox One, did not sign in, since could not open settings, home button not working, i opened up tab "Xbox Tips & Features". There i opened "Xbox Assist", then go to "Fix", then press "Manage my account" then you can get to the settings part of the
    xbox. Then i moved to System tab, press "Console info" then "reset console", after which you get 3 options: "Reset and remove everything", "Reset and keep my games & apps" and of course "Cancel". I just pressed "Reset and KEEP my games & apps". Then you just
    set up your Xbox One as it were opened from a fresh box and the Home button started to work.

    Clearly this is an operating system problem, hope this does not happen again.
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xbox button doe not display the guide

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