xbox bundle from EE 2 year game pass subscription

Hi Kayleigh2305. My name is Kyle and I'm an independent advisor.

What happens when you try to activate it? Are you seeing any messages or errors? Send some photos or screenshots to demonstrate this issue if you can.

Hey there, Michael clark Clark

Welcome to the Microsoft Community.

I have a few questions for you, so I can give you accurate information on your question:

1. What was included in this bundle?
   
2. Was this bundle bought with a phone?
   

Meanwhile, this article on EE's support page may be useful for you: How do I get Xbox Game Pass Ultimate on EE? | Help | EE

It walks you through how you can get the Xbox Game Pass Ultimate on EE via your account here: My EE - PAYM Landing.

Hope this is useful,

Happy Holidays!

Nathan

1. The person who owns the BT/EE account cancels the plan or subscription on their end and after the renewal period everything hopefully goes back to normal.

What's really bothering me is this. If the scammer is creating dummy accounts on BT/EE just to sell game pass keys, they might disregard that account and not bother with cancelling the subscription manually. And if that happens then my game pass subscription will get stuck, and I will be unable to remove it (With no access to BT/EE account that has that key attached to). Nightmare situation.

Also why is there a game pass key provided to BT/EE users anyway. Isn't it obvious that they might share that key? I never gave my microsoft/xbox email to G2A or BT/EE. Why does redeeming a key link my account automatically to a 3rd party non-microsoft account for payments? Frustrating!

Anyways, I just want to know what will happen if the game pass does not auto-renew or cancel next month. Microsoft subscription just ends and can be purchased again at any time. How will this "managed by BT/EE" handle this?

Hello, Raffai M. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

To cancel a subscription managed by BT/EE, you need to log in to your BT/EE account and cancel the subscription from there because from there is where the redeemable code came from.

Another option is to contact BT/EE support with your BT/EE account information and ask them to cancel the subscription.

If you didn’t have a BT/EE account, may I know how you ended up having a Game Pass subscription managed by BT/EE?

I’ll remain attentive to your comments.

Thanks for your time,

Arturo.

Note: Please refrain from sharing personal information, including an email address, order numbers, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

yea but the statue picture is excluded from the EE retro lancer bundle though so im wondering....