xbox blu ray player not working with Yamaha RX-A760

I bought a Yamaha RX-A760.

I have an xbox S and an xbox X, a PS4 and various PCs that I connect to my 1080p Sharp 3D TV via the receiver.

The PS4 and all the PCs work well with the receiver.

I can play DVD and Blu-Rays from the PS4. The PS4 can play 3D films through the receiver.

My xboxes menus work fine and I can play games OK (Tested with Halo 5).

But...

The Blu-ray app does NOT work with my receiver.

Symptoms...

Play any DVD or Blu-ray

The screen will go black, there will be no sound, even ejecting the disk is not guaranteed to take me back to the xbox menus.

The status screen on the front of the receiver normally shows which HDMI input is active and displays icons to show which speakers are attached. I have a 5.1 setup so it shows the left/right front speaker icons plus the center, back 2, and subwoofer icons.

When things go wrong the speaker icons flash on then off repeatedly and some red text flashes (it just says HDMI).

If I switch the receiver between HDMI inputs... it sees the PS4 and PCs just fine. When I return to the xbox I see an assortment of things:

1) A warning msg flashes up twice that is hard to read. It looks like it is saying that my HDMI input is incompatible. But, try as I might, I just can't read it. There are several lines and they aren't on screen long enough.

2) The film starts playing in 3D (happened once or twice with my xbox S but I don't think I've been this lucky with the xbox x)

2) The film starts playing in 2D.

3) The screen stays black (the most frequent case)

Things I have tried to fix the problem...

1) Switched around cables (though all my cables are capable of showing 3D films without any artifacts or glitches)

2) Switched receiver modes between Mode 1 and Mode 2 (several times)

3) Set audio to (passthrough?) to have the receiver decode the audio.

4) use bitstream mode and downloaded and ran the Dolby app (it claims that I am properly setup)

5) Uninstalled and reinstalled the blu-ray app.

I'm stuck now. is this a known issue? Is there a fix? Is MS working on a blu-ray app fix?

Has anyone encountered this problem and solved it?

Two final piecs of information...

1) on the rare occasions when the disks are playing... it looks like the box is working overtime and I see stuttering and the audio gets out of sync with the visuals when it recovers from the stuttering. Selecting the start of the chapter will restore the
sync. The stuttering generally only happens once then things are fine and I can watch the rest of the film.

2) my xbox one s fares better than the xbox X. It's not great but is more likely to work. Now that i think about it. I think that the best I've seen from the xbox x is the part of the film's menu that asks me if I want to play the film (or the screen that
asks me if I want to resume a previous playback)

:)

 

Atmos not Working in Bluray App

I'm having the exact same issue using a Yamaha RX-V583 Receiver! Atmos works fine on all
apps except the blu-ray
app

 

Xbox One / AV Receiver / Blu-ray blank screen

I have just connected my Xbox One to a Yamaha RXV377 AV Receiver. Everything is working fine until I select the blu-ray player. I then get a blank screen, with just the sound playing. The blank screen remains, even after ejecting the disc. I had no blu-ray
issues when connected to a TV. Any help would be appreciated. Thanks.

 

Hi,

Thank you for giving us a complete information. This will help us isolate your issue. Basically, the main issue could be the Blu-ray app on your Xbox console since the disc is working fine on a different device. But for us to make sure of everything, is
this problem happening on a specific disc only?

Meanwhile, we suggest that you follow the steps provided below which will help us in resolving the problem with your Blu-ray app:

Step 1: Power cycle your Xbox console.



You can reset, perform a full power cycle, or physically disconnect your Xbox One console to reboot it completely and fix many common issues. This process does not erase any of your games or data.

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds. Be sure to wait 10 seconds. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn on the Xbox One.

Step 2: Clear the storage cache on the console.

1. Press the menu key on the controller.
2. Go to Settings, and then select Disc & Blu-Ray.
3. In the Blu-Ray section select Persistent Storage.
4. Select Clear persistent storage.

Let us know how it goes after performing the aforementioned solutions. We'd be glad to further assist you.