Xbox Blu-ray Player app no longer plays 4K/UHD discs

Discus and support Xbox Blu-ray Player app no longer plays 4K/UHD discs in XBoX on Consoles to solve the problem; My Xbox One X played 4K/UHD discs without issue until recently. Now it will not play those discs at all (error code 0x91d70001). Regular blu ray discs... Discussion in 'XBoX on Consoles' started by HiroakiPro, Jan 17, 2021.

  1. HiroakiPro
    HiroakiPro Guest

    Xbox Blu-ray Player app no longer plays 4K/UHD discs


    My Xbox One X played 4K/UHD discs without issue until recently. Now it will not play those discs at all (error code 0x91d70001). Regular blu ray discs still play.

    I have already tried all the obvious correctives: restarting, making sure everything is updated, uninstalling and reinstalling the app, disconnecting and reconnecting the HDMI, checking other settings, etc. I believe the problem is with the app itself.

    Please tell me an update fixing this issue is coming.

    :)
     
    HiroakiPro, Jan 17, 2021
    #1
  2. MarsNeedsTacos Win User

    Xbox One X 4k player Issues on TCL 55P6US

    Are you playing these movies from a 4k UHD Blu Ray or streaming service? If from disk, have you updated the Blu Ray player app on the Xbox?
  3. EmbodiedAlarm33 Win User

    Xbox one S HDR Stutter

    I am having the exact same problem. With HDR enabled, my 4K UHD version of the Revenant has stuttering and dropped frames. With HDR disabled, it plays flawlessly. Auto brightening is off, I don't have 50hz enabled (it's grayed out). I do have 24Hz enabled.
    Disabling 24Hz, with HDR enabled, creates a washed out, almost colorless picture.

    Also, I have tried two different brand new 4k UHD Blu-Ray Revenant discs (first one was exchanged at the store). My XBox Blu-Ray player plays standard Blu-Rays flawlessly, with HDR enabled, with no stuttering. So, it's not the player, and it's not the disc.
    The problem occurs playing 4K UHD Blu-Rays, with HDR enabled. I also have the latest version of the app, and my Vizio P55-C1 firmware is up to date (it updates automatically).
  4. Mister Mascot Win User

    4k playback on bluray player

    Hey there ricedemon,

    That's an odd issue for sure, one that we've not seen with 4K UHD discs. Which Blu-ray title are you playing that you're seeing this issue? To clarify, are you sure that you're using the 4K UHD disc and not the Standard Blu-ray? Can you share a picture of
    the disc as well? Does the issue happen with all 4k UHD discs you try.

    Let us know!
  5. Prince-Nicks Win User

    Xbox One X 4k player Issues on TCL 55P6US

    Im playing from the 4k uhd player in the xbox one x

    The blu ray player is up to date yeah
  6. SUNNYDOGa57ce29e-76f Win User

    Xbox One X disc drive to loud to be used as an UHD Bluray player

    It's normal unfortunately 4k uhd discs have to spin faster than normal blu ray so the noise is the disc drive most of the 4k uhd blu ray players have a similar problem it's infuriating during quite scenes.

    You can either put your xbox in a cabinet to reduce the noise or I bought a pioneer udp lx 500 as the disc drives are soundproofed but there hefty and there not cheap but they do have a noticeably better picture than the xbox one x.
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Xbox Blu-ray Player app no longer plays 4K/UHD discs

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