Xbox (Beta) On PC - Sign in appears successful, but continues to request sign in

DHumber · Nov 26, 2019

When I hit sign in, I am prompted for which windows account to use. I select my account, and it appears successful and then am prompted "Welcome Back!" with the choice to switch account or "let's play." When I select Let's Play, I still have the buttons
to sign in everywhere. I cannot use the game pass because the application still does not have me signed in.

:)

Christyna64

Glad you got it fixed. Thanks for keeping us updated.

DHumber

In last step, you can try to reset the console (without uninstall all games). Keep us in touch !

This the Xbox (Beta) Windows 10 application, not a console. I have no games installed yet, as this is my first time trying to use the application.

Christyna64

You can right click the app icon, then select more, then go to app settings, in here you can repair and reset the app.

{Parity}

Have you tried the normal troubleshooting steps like rebooting the PC and uninstalling/reinstalling the app?

DHumber

I was able to get this fixed with the help of support.

1. Made sure the account i was using matched Windows store (it was)

2. Logged into a different account (this worked)

3. Logging out of that account in the xbox app

4. Going to the store and making the xbox credential manager is installed

When i was on this page it gave me a pop up about installation being finished and then xbox app worked

Xbox (Beta) On PC - Sign in appears successful, but continues to request sign in