Xbox Beta Metro exodus crashes after video

Aito_makki · Sep 25, 2019

As the tittle reads, the game crashes after the video. I hear the train sound for like 1-3 seconds, then just black screen. When i manage to close the game after hard battle of alt tabbing, spamming delete and eventually just singing out, i found that
the Xbox Beta app is asking which data i want to use. Local drive or cloud save that is the newest save location. I cannot get the notification any other way. Tried to alt tab out of the opening video but the app doesn't give the notification if my game isn't
running on screen, meaning that the app itself crashes the game. Has anyone found a solution to this?

:)

XBF Steven R

Hey there Aito_makki

Thanks for reaching out to the Forums for advice on how to hopefully stop this message from coming up. I understand how that could be frustrating. I suggest reviewing the information on our Troubleshoot
gameplay issues on Windows 10 support article.

When you get the chance, give those steps a shot and let us know how that helped.

Thanks!

Aito_makki

have you tried rebooting some times that helps with crashes and try both saves or if you own a xbox try it on there if none of these works try see if its the same when the game gets
released to the public

Indeed i have rebooting the game and the launcher. The problem is with the saves. I cannot access the ''Which one do you want to use'' notification before i open the game and it only appears when the game has closed.

take0ffMiGos

have you tried rebooting some times that helps with crashes and try both saves or if you own a xbox try it on there if none of these works try see if its the same when the game gets
released to the public

XBF Chris J

Hello Dlaha,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried
so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

THANOS OPRESSOR

Is it only with this game that this happens? Is there any Win10 update to do? I had problems with some pc games and it was an upgrade on Win10, if not try retrying and installing the game again.

Xbox Beta Metro exodus crashes after video