Xbox (Beta) App Crossplay Party Chat Failing

DL3717 · Dec 7, 2019

Hello,

I'm asking on behalf of a friend who's on PC using the Xbox (Beta) app and trying to cross-play party chat with xbox players. They've been experiencing issues when another PC player joins the party, they lose all audio to the party chat and the party cannot
hear him either. Every time we restart the party with xbox players and just the one PC player it works fine, but when another PC player joins they lose audio again completely. Anyone experience the same issue and can help?

Can validate also that in-game chat audio works fine (no party), and they can do private voice chat but that's only to one other individual. They've tried uninstalling and reinstalling app as well.

Thanks

:)

XBF Chris J

Hello BouncyBilbo,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue
and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

liamcoche

Hey there,

Whenever I have run into this issue, it works best to have the player that is on an Xbox Console host a the party, and if need be restart the party when another PC player joins

XBF Leo G

Hello DL3717,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Does an error message or error code appear when you friend attempts to join the party chat? Is your friend's NAT type open, moderate
or strict? Your friend can see the NAT type in the network settings of the Xbox (beta) App. Also, we recommend to tell you friend to make sure that

Windows 10 is up to date. Be sure to let us know the results!

BouncyBilbo

Hello DL3717,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Does an error message or error code appear when you friend attempts to join the party chat? Is your friend's NAT type open, moderate
or strict? Your friend can see the NAT type in the network settings of the Xbox (beta) App. Also, we recommend to tell you friend to make sure that

Windows 10 is up to date. Be sure to let us know the results!

So i have the same issue as him, im on xbox and whenever my PC player friend joins in cuts out all party chat, my mic still registers with the circle around my name but no one can hear me and i cant hear them. My NAT Type is open and every other setting
is default settings. Ive tried disabling and enabling everything but nothing works.

DL3717

Sadly we tried this last night with the same result, broke their chat. Also, there has to be a better fix than restarting the party each time...

Xbox (Beta) App Crossplay Party Chat Failing